Ubuntu 18.04: libcrypto.so.1.0.0: cannot open shared object file: No such file or directory

Question

This is the output of

sudo apt-get -f install

Reading package lists... Done
Building dependency tree       
Reading state information... Done
The following packages were automatically installed and are no longer 
required:
linux-modules-4.15.0-33-generic linux-modules-4.15.0-34-generic
Use 'sudo apt autoremove' to remove them.
The following packages will be REMOVED:
linux-image-4.15.0-33-generic linux-image-4.15.0-34-generic
0 upgraded, 0 newly installed, 2 to remove and 0 not upgraded.
7 not fully installed or removed.
After this operation, 16.6 MB disk space will be freed.
Do you want to continue? [Y/n] y
(Reading database ... 237395 files and directories currently 
installed.)
Removing linux-image-4.15.0-33-generic (4.15.0-33.36) ...
/etc/kernel/postrm.d/initramfs-tools:
update-initramfs: Deleting /boot/initrd.img-4.15.0-33-generic
/etc/kernel/postrm.d/zz-update-grub:
Sourcing file `/etc/default/grub'
Generating grub configuration file ...
/etc/grub.d/bin/grubcfg_proxy: error while loading shared libraries: 
libcrypto.so.1.0.0: cannot open shared object file: No such file or 
directory
Found Windows Boot Manager on 
/dev/sda1@/EFI/Microsoft/Boot/bootmgfw.efi
run-parts: /etc/kernel/postrm.d/zz-update-grub exited with return code 
127
dpkg: error processing package linux-image-4.15.0-33-generic (-- 
remove):
installed linux-image-4.15.0-33-generic package post-removal script 
subprocess returned error exit status 1
Removing linux-image-4.15.0-34-generic (4.15.0-34.37) ...
/etc/kernel/postrm.d/initramfs-tools:
update-initramfs: Deleting /boot/initrd.img-4.15.0-34-generic
/etc/kernel/postrm.d/zz-update-grub:
Sourcing file `/etc/default/grub'
Generating grub configuration file ...
/etc/grub.d/bin/grubcfg_proxy: error while loading shared libraries: 
libcrypto.so.1.0.0: cannot open shared object file: No such file or 
directory
Found Windows Boot Manager on 
/dev/sda1@/EFI/Microsoft/Boot/bootmgfw.efi
run-parts: /etc/kernel/postrm.d/zz-update-grub exited with return code     
127
dpkg: error processing package linux-image-4.15.0-34-generic (-- 
remove):
installed linux-image-4.15.0-34-generic package post-removal script 
subprocess returned error exit status 1
Errors were encountered while processing:
linux-image-4.15.0-33-generic
linux-image-4.15.0-34-generic
E: Sub-process /usr/bin/dpkg returned an error code (1)

https://i.stack.imgur.com/WaZPo.png

Edit: the output of

sudo locate libcrypto.so.1.0.0

/snap/core/5897/lib/x86_64-linux-gnu/libcrypto.so.1.0.0
/snap/core/6130/lib/x86_64-linux-gnu/libcrypto.so.1.0.0
/snap/core/6350/lib/x86_64-linux-gnu/libcrypto.so.1.0.0
/snap/core18/594/usr/lib/x86_64-linux-gnu/libcrypto.so.1.0.0
/snap/core18/677/usr/lib/x86_64-linux-gnu/libcrypto.so.1.0.0
/snap/gnome-3-26-1604/70/lib/x86_64-linux-gnu/libcrypto.so.1.0.0
/snap/gnome-3-26-1604/74/lib/x86_64-linux-gnu/libcrypto.so.1.0.0
/snap/kde-frameworks-5-core18/26/usr/lib/x86_64-linux-gnu/libcrypto.so.1.0.0
/usr/lib/x86_64-linux-gnu/libcrypto.so.1.0.0


apt list libssl1*

Listing... Done
libssl1.0-dev/bionic-updates,bionic-security 1.0.2n-1ubuntu5.2 amd64
libssl1.0.0/bionic-updates,bionic-security,now 1.0.2n-1ubuntu5.2 amd64 [installed]
libssl1.1/bionic-updates,bionic-security,now 1.1.0g-2ubuntu4.3 amd64 [installed]

The root problem seems to be the line: libcrypto.so.1.0.0: cannot open shared object file: No such file or directory. Please edit your question to tell us a bit more about encryption, if any, in your setup. — user535733, Feb 06 '19 at 15:49
@user535733 It's just a regular upgrade for current packages, no encryption encountered, my current kernel is 4.15.0-39-generic and i'm trying to remove the old kernels to be able to install the 4.20 kernel and any other package as well, I don't know what is the exact problem with this line. — faressalem, Feb 06 '19 at 16:09
Can you execute locate libcrypto.so.1.0.0 and append the output to your question? — Charles Green, Feb 06 '19 at 16:54
It looks as though it is installed and in the right place. I would try to execute the command sudo apt install --reinstall libssl1.0.0 to see if this fixes some odd linkage error. — Charles Green, Feb 06 '19 at 17:21
thanks, I tried that before and it gave me the same errors since I can't install any packages before the post-removal of the old kernels; "post-removal script subprocess returned error exit status 1" is the other error. — faressalem, Feb 06 '19 at 17:29

score 7 · Answer 1 · answered Nov 03 '19 at 03:56

I experienced the same error as the OP, after using Ubuntu Software Updater to update from 18.04 to 19.04.

When the update was just about done an was removing old unused linux kernels, the OP's error occurred during a grub configuration step driven by the Updater.

Searching for a remediation I found the OP's post and tried the same steps. As I improvised and found a workaround that was clean, I post it here:

lnx:~$ sudo apt-get install -f
[sudo] password for john: 
Reading package lists... Done
Building dependency tree       
Reading state information... Done
The following packages were automatically installed and are no longer required:
  breeze-cursor-theme fonts-hack fonts-hack-ttf oxygen-icon-theme
Use 'sudo apt autoremove' to remove them.
The following packages will be REMOVED:
  linux-image-4.15.0-58-generic linux-image-4.15.0-60-generic
0 to upgrade, 0 to newly install, 2 to remove and 1 not to upgrade.
2 not fully installed or removed.
After this operation, 16.7 MB disk space will be freed.
Do you want to continue? [Y/n] Y
(Reading database ... 205548 files and directories currently installed.)
Removing linux-image-4.15.0-58-generic (4.15.0-58.64) ...
/etc/kernel/postrm.d/initramfs-tools:
update-initramfs: Deleting /boot/initrd.img-4.15.0-58-generic
/etc/kernel/postrm.d/zz-update-grub:
Sourcing file `/etc/default/grub'
Sourcing file `/etc/default/grub.d/init-select.cfg'
Generating grub configuration file ...
Found linux image: /boot/vmlinuz-5.0.0-32-generic
Found initrd image: /boot/initrd.img-5.0.0-32-generic
Found linux image: /boot/vmlinuz-4.15.0-66-generic
Found initrd image: /boot/initrd.img-4.15.0-66-generic
/etc/grub.d/bin/grubcfg_proxy: error while loading shared libraries: libcrypto.so.1.0.0: cannot open shared object file: No such file or directory
run-parts: /etc/kernel/postrm.d/zz-update-grub exited with return code 127
dpkg: error processing package linux-image-4.15.0-58-generic (--remove):
 installed linux-image-4.15.0-58-generic package post-removal script subprocess returned error exit status 1
Removing linux-image-4.15.0-60-generic (4.15.0-60.67) ...
/etc/kernel/postrm.d/initramfs-tools:
update-initramfs: Deleting /boot/initrd.img-4.15.0-60-generic
/etc/kernel/postrm.d/zz-update-grub:
Sourcing file `/etc/default/grub'
Sourcing file `/etc/default/grub.d/init-select.cfg'
Generating grub configuration file ...
/etc/grub.d/bin/grubcfg_proxy: error while loading shared libraries: libcrypto.so.1.0.0: cannot open shared object file: No such file or directory
Found linux image: /boot/vmlinuz-5.0.0-32-generic
Found initrd image: /boot/initrd.img-5.0.0-32-generic
Found linux image: /boot/vmlinuz-4.15.0-66-generic
Found initrd image: /boot/initrd.img-4.15.0-66-generic
/etc/grub.d/bin/grubcfg_proxy: error while loading shared libraries: libcrypto.so.1.0.0: cannot open shared object file: No such file or directory
run-parts: /etc/kernel/postrm.d/zz-update-grub exited with return code 127
dpkg: error processing package linux-image-4.15.0-60-generic (--remove):
 installed linux-image-4.15.0-60-generic package post-removal script subprocess returned error exit status 1
Errors were encountered while processing:
 linux-image-4.15.0-58-generic
 linux-image-4.15.0-60-generic
E: Sub-process /usr/bin/dpkg returned an error code (1)
W: Operation was interrupted before it could finish

So libcrypto.so.1.0.0 is not found in an expected location by grubcfg_proxy. Following the advice of a respondent to the OP:

lnx:~$ sudo locate libcrypto.so.1.0.0
/snap/core/7713/lib/x86_64-linux-gnu/libcrypto.so.1.0.0
/snap/core/7917/lib/x86_64-linux-gnu/libcrypto.so.1.0.0
/snap/core18/1192/usr/lib/x86_64-linux-gnu/libcrypto.so.1.0.0
/snap/core18/1223/usr/lib/x86_64-linux-gnu/libcrypto.so.1.0.0
/snap/gnome-3-26-1604/92/lib/x86_64-linux-gnu/libcrypto.so.1.0.0
/snap/gnome-3-26-1604/97/lib/x86_64-linux-gnu/libcrypto.so.1.0.0
/usr/lib/x86_64-linux-gnu/libcrypto.so.1.0.0

Which I followed up with:

lnx:~$ for l in $(sudo locate libcrypto.so.1.0.0); do md5sum $l; done
829091982233166cdaa55b41fb353609  /snap/core/7713/lib/x86_64-linux-gnu/libcrypto.so.1.0.0
829091982233166cdaa55b41fb353609  /snap/core/7917/lib/x86_64-linux-gnu/libcrypto.so.1.0.0
18403538a12facf8aced1dcfcccef1ba  /snap/core18/1192/usr/lib/x86_64-linux-gnu/libcrypto.so.1.0.0
18403538a12facf8aced1dcfcccef1ba  /snap/core18/1223/usr/lib/x86_64-linux-gnu/libcrypto.so.1.0.0
829091982233166cdaa55b41fb353609  /snap/gnome-3-26-1604/92/lib/x86_64-linux-gnu/libcrypto.so.1.0.0
829091982233166cdaa55b41fb353609  /snap/gnome-3-26-1604/97/lib/x86_64-linux-gnu/libcrypto.so.1.0.0
md5sum: /usr/lib/x86_64-linux-gnu/libcrypto.so.1.0.0: No such file or directory

Ah ha! /usr/lib/x86_64-linux-gnu/ must be the location where grubcfg_proxy needs to find libcrypto.so.1.0.0.

Which of the others to cp -p, ln or ln -s to the expected location? The md5 signatures tell me which files are the same bytewise content. Are any the same actual files?

lnx:~$ for l in $(sudo locate libcrypto.so.1.0.0); do ls -il $l; done
2134 -rw-r--r-- 1 root root 2365952 Feb 27  2019 /snap/core/7713/lib/x86_64-linux-gnu/libcrypto.so.1.0.0
2134 -rw-r--r-- 1 root root 2365952 Feb 27  2019 /snap/core/7917/lib/x86_64-linux-gnu/libcrypto.so.1.0.0
5689 -rw-r--r-- 1 root root 2357760 Feb 27  2019 /snap/core18/1192/usr/lib/x86_64-linux-gnu/libcrypto.so.1.0.0
5690 -rw-r--r-- 1 root root 2357760 Feb 27  2019 /snap/core18/1223/usr/lib/x86_64-linux-gnu/libcrypto.so.1.0.0
165 -rw-r--r-- 1 root root 2365952 Feb 27  2019 /snap/gnome-3-26-1604/92/lib/x86_64-linux-gnu/libcrypto.so.1.0.0
165 -rw-r--r-- 1 root root 2365952 Feb 27  2019 /snap/gnome-3-26-1604/97/lib/x86_64-linux-gnu/libcrypto.so.1.0.0
ls: cannot access '/usr/lib/x86_64-linux-gnu/libcrypto.so.1.0.0': No such file or directory

The inode numbers in column 1 show which instances of libcrypto.so.1.0.0, and the hard link count of 1 in column 3 shows symlinks are involved in providing the multiple paths.

I decide I just need to cp -p one of the files to the correct location to get past the problem. Which of the two different md5 signatures / bytewise different content options do I choose?

After some googling I find that /snap/core/... is based on ubuntu 16.04, and /snap/core18/... is based on ubuntu 18.04.

I am leaning toward /snap/core18/.../libcrypto.so.1.0.0.

It turns out after some checking that /snap/core18/.../libcrypto.so.1.1 and /usr/lib/x86_64-linux-gnu/libcrypto.so.1.1 are the same bytewise, so I decide to keep /usr/lib/x86_64-linux-gnu/libcrypto.so.1.* all ubuntu 18.04.

I copy the file into place and run sudo apt-get install -f again. Voila! grubcfg_proxy is happy and the old kernels are removed.

lnx:~$ sudo cp -p /snap/core18/1223/usr/lib/x86_64-linux-gnu/libcrypto.so.1.0.0 /usr/lib/x86_64-linux-gnu/libcrypto.so.1.0.0
lnx:~$ sudo apt-get install -f
Reading package lists... Done
Building dependency tree       
Reading state information... Done
The following packages were automatically installed and are no longer required:
  breeze-cursor-theme fonts-hack fonts-hack-ttf oxygen-icon-theme
Use 'sudo apt autoremove' to remove them.
The following packages will be REMOVED:
  linux-image-4.15.0-58-generic linux-image-4.15.0-60-generic
0 to upgrade, 0 to newly install, 2 to remove and 1 not to upgrade.
2 not fully installed or removed.
After this operation, 16.7 MB disk space will be freed.
Do you want to continue? [Y/n] Y
(Reading database ... 205548 files and directories currently installed.)
Removing linux-image-4.15.0-58-generic (4.15.0-58.64) ...
/etc/kernel/postrm.d/initramfs-tools:
update-initramfs: Deleting /boot/initrd.img-4.15.0-58-generic
/etc/kernel/postrm.d/zz-update-grub:
Sourcing file `/etc/default/grub'
Sourcing file `/etc/default/grub.d/init-select.cfg'
Generating grub configuration file ...
Found linux image: /boot/vmlinuz-5.0.0-32-generic
Found initrd image: /boot/initrd.img-5.0.0-32-generic
Found linux image: /boot/vmlinuz-4.15.0-66-generic
Found initrd image: /boot/initrd.img-4.15.0-66-generic
Found linux image: /boot/vmlinuz-5.0.0-32-generic
Found initrd image: /boot/initrd.img-5.0.0-32-generic
Found linux image: /boot/vmlinuz-4.15.0-66-generic
Found initrd image: /boot/initrd.img-4.15.0-66-generic
Found Windows 10 on /dev/sda1
Found Windows 10 on /dev/sda1
Found linux image: /boot/vmlinuz-5.0.0-32-generic
Found initrd image: /boot/initrd.img-5.0.0-32-generic
Found linux image: /boot/vmlinuz-4.15.0-66-generic
Found initrd image: /boot/initrd.img-4.15.0-66-generic
Found memtest86+ image: /boot/memtest86+.elf
Found memtest86+ image: /boot/memtest86+.bin
Found Windows 10 on /dev/sda1
Found memtest86+ image: /boot/memtest86+.elf
Found memtest86+ image: /boot/memtest86+.bin
done
Removing linux-image-4.15.0-60-generic (4.15.0-60.67) ...
/etc/kernel/postrm.d/initramfs-tools:
update-initramfs: Deleting /boot/initrd.img-4.15.0-60-generic
/etc/kernel/postrm.d/zz-update-grub:
Sourcing file `/etc/default/grub'
Sourcing file `/etc/default/grub.d/init-select.cfg'
Generating grub configuration file ...
Found linux image: /boot/vmlinuz-5.0.0-32-generic
Found initrd image: /boot/initrd.img-5.0.0-32-generic
Found linux image: /boot/vmlinuz-4.15.0-66-generic
Found initrd image: /boot/initrd.img-4.15.0-66-generic
Found linux image: /boot/vmlinuz-5.0.0-32-generic
Found initrd image: /boot/initrd.img-5.0.0-32-generic
Found linux image: /boot/vmlinuz-4.15.0-66-generic
Found initrd image: /boot/initrd.img-4.15.0-66-generic
Found Windows 10 on /dev/sda1
Found Windows 10 on /dev/sda1
Found linux image: /boot/vmlinuz-5.0.0-32-generic
Found initrd image: /boot/initrd.img-5.0.0-32-generic
Found linux image: /boot/vmlinuz-4.15.0-66-generic
Found initrd image: /boot/initrd.img-4.15.0-66-generic
Found memtest86+ image: /boot/memtest86+.elf
Found memtest86+ image: /boot/memtest86+.bin
Found Windows 10 on /dev/sda1
Found memtest86+ image: /boot/memtest86+.elf
Found memtest86+ image: /boot/memtest86+.bin
done

I can now proceed to update from ubuntu 19.04 to 19.10, with only a "crufty" /usr/lib/x86_64-linux-gnu/libcrypto.so.1.0.0 from 18.04 lying around on my disk to perhaps help future package management problems. First, for good measure:

john@jameskb-lnx:~$ sudo apt-get install -f
[sudo] password for john: 
Reading package lists... Done
Building dependency tree       
Reading state information... Done
The following packages were automatically installed and are no longer required:
  breeze-cursor-theme fonts-hack fonts-hack-ttf oxygen-icon-theme
Use 'sudo apt autoremove' to remove them.

Looks like I can clean up a little more ;)

I faced the same issue just today (upgraded from 18.04 to 20.04 and this fixed the problem. — Aritra, Apr 25 '20 at 16:53
I am very thankful for the detailed explanations (+1). The bottom line, though, is to copy the libcrypto.so.1.0.0 in /snap/core/... to the directory /usr/lib/x86_64-linux-gnu/. Notice that the subdirectory 1223/ in /snap/core18/1223/ might be different (e.g., I had 2066). For that reason we must find the exact path with locate libcrypto, but previously we have to update the locations with sudo updatedb (!). Otherwise locate might not find the new added paths. :) — loved.by.Jesus, Jun 02 '21 at 12:50

score 6 · Answer 2 · answered Apr 22 '19 at 16:10

6

First locate where is your library:

sudo locate libcrypto.so.1.0.0

Then copy that into your /usr/lib/ folder:

sudo cp /snap/gnome-3-26-1604/82/lib/x86_64-linux-gnu/libcrypto.so.1.0.0 /usr/lib/

answered Apr 22 '19 at 16:10

Rodrigo Lledó

71

Thanks but that does nothing, please check the comments on the question itself. – faressalem Apr 29 '19 at 16:39
Did you move it to usr/lib? Outside of x86... folder where you have it now. It worked for me. I had the same problem. – Rodrigo Lledó May 21 '19 at 15:13
Yes I moved it and its located in the right place, it didn’t work yet @RodrigoLledó – faressalem May 31 '19 at 18:16
It kind of worked for me, but now I get following : /etc/grub.d/bin/grubcfg_proxy: /usr/lib/libcrypto.so.1.0.0: no version information available (required by /etc/grub.d/bin/grubcfg_proxy) – Johannes Lemonde Jul 22 '19 at 08:08
you might want to copy it into /usr/lib/x86_64-linux-gnu instead – Scott Jun 12 '22 at 14:54

score 5 · Answer 3 · answered Jun 23 '19 at 06:07

Please check that what version of libssl installed on your system, In case of mine on Ubuntu 19.04 there was libssl1.1 instead of required libssl1.0. So I have to install software that comes with libssl1.0. Best part is ubuntu comes with snap to install such softwares like Termius. Then fix the problem as answered by "Rodrigo".

Locate the installed path:

sudo locate libcrypto.so.1.0.0

Then either add the discovered path to path variable:

export PATH=<discovered path>:$PATH

Or add libraries to pre included path:

sudo ln -s <discovered path> /usr/lib/

Ubuntu 18.04: libcrypto.so.1.0.0: cannot open shared object file: No such file or directory

3 Answers3

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