2

I am trying to import my Outlook files from a Windows machine to another machine with just Ubuntu (22.04 LTS, GNOME VERSION 42.2) on it with Thunderbird.

This answer (How to import outlook express mails into thunderbird mail client?) doesn't work.

Thunderbird on my windows machine says

No profile found

In a second approach, I used 3rd party software to convert my .pst file to .mbox and copied it to the Ubuntu machine. Thunderbird will not allow me to 'locate' the file for importing. Please help. Thanks.

buddemat
  • 387
Rooster65
  • 21
  • 1
  • You haven't provided any Ubuntu product/release details. They maybe helpful; and FYI: I had issues years ago too, but found it easy to import the PST file into evolution (GNOME's MUA) so used that instead. – guiverc Jul 25 '22 at 02:14
  • It's the latest release of Ubuntu and Thunderbird. – Rooster65 Jul 25 '22 at 05:53
  • Latest release; please be specific. Latest release is Ubuntu Core 22 which was released in June 2022. It's a server system and not usually used with local mail; it's a headless system. – guiverc Jul 25 '22 at 06:51
  • Ubuntu 22.04 LTS GNOME VERSION 42.2 – Rooster65 Jul 25 '22 at 08:12
  • "Thunderbird on my windows machine says 'No profile found'" suggests that you cut corners and didn't bother to create a profile. That's an important step: Thunderbird on Ubuntu imports profiles, not orphaned mail folders. – user535733 Jul 25 '22 at 08:58
  • I followed the install instructions to the letter. – Rooster65 Jul 25 '22 at 10:02
  • It is important that the "bittyness" of Outlook and Thunderbird matches, see my answer below. – buddemat Nov 12 '22 at 14:19

1 Answers1

0

I also tried to import emails from Outlook into Thunderbird on my Windows machine and encountered the same error:

No profile found

The solution for me was the following: As it turns out, I tried to import the emails from a 32-bit Outlook into a 64-bit Thunderbird. That does not work and triggers the above error message.

After uninstalling Thunderbird 64-bit and installing a 32-bit version instead, the import from Outlook worked like a charm.

You can then backup your email and restore it on your Ubuntu machine.

buddemat
  • 387