Handbook of Management Scales/Logistics complexity

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Logistics complexity

Items

We have a complex network of trading partners (0.714)
The timeliness of the transactions in our supply chain is crucial in our business (0.891)
We must accomplish very short order cycle times for customer orders (0.871)
We have a complex network of OD pairs (0.756)
Our products require specialized transportation, storage, or handling (e.g. temperature, humidity, etc.) (0.580)

Source

Hofer/Knemeyer (2009): Controlling for logistics complexity: scale development and validation. The International Journal of Logistics Management, Vol. 20, No. 2, pp. 187-200.

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