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I have installed Ubuntu 16.04 on HP bs179tx laptop, but I am unable to connect to wireless networks. When I checked sudo lshw -C network, it is displaying *-network UNCLAIMED.

Zanna
  • 70,465
Suhas
  • 1

1 Answers1

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With a temporary working internet connection by ethernet, tethered or whatever means possible, open a terminal and do:

sudo apt update
sudo apt install build-essential dkms git
uname -r

The last command will give you your kernel version; for example 4.13.0-32-generic. If your kernel version is 4.11 or higher, continue with the following:

git clone -b 4.11-up https://github.com/jeremyb31/rtl8723de.git
sudo dkms add ./rtl8723de
sudo dkms build rtl8723de/5.1.1.8_21285.20171026_COEX20170111-1414

If your kernel version is 4.10 or lower, then do:

git clone -b 4.10-down https://github.com/jeremyb31/rtl8723de.git
sudo dkms add ./rtl8723de
sudo dkms build rtl8723de/5.1.1.8_21285.20171026_COEX20170111-1414

In either case, reboot and your wireless should be working.

EDIT: The fact that your dkms status shows ‘built’ and not ‘installed’ suggests that there were problems, most likely errors, in the process I suggested. These errors cannot be ignored; they must be identified and fixed before the driver will build and install properly. Let’s start over. If, at any time, there are errors STOP and post them so we can fix it and proceed.

From the terminal:

sudo dkms remove rtl8723de/5.1.1.8_21285.20171026_COEX20170111-1414 --all
sudo rm -rf rtl8723de
git clone -b 4.10-down https://github.com/jeremyb31/rtl8723de.git
sudo dkms add ./rtl8723de

If there are errors here, STOP and report them.

sudo dkms install rtl8723de/5.1.1.8_21285.20171026_COEX20170111-1414

If there are errors here, STOP and report them.

If all goes without error, please check again:

sudo dkms status

We hope you see:

rtl8723de, 5.1.1.8_21285.20171026_COEX20170111-1414, 4.10.0-28-generic, x86_64: installed

If so, try:

sudo modprobe 8723de

Any improvement?

chili555
  • 60,188
  • Kernal version is 4.10.0-28-generic – Suhas Feb 11 '18 at 16:25
  • All commands executed successfully. I restarted laptop, but unable to connect to WLAN & output of sudo lshw -C network command is still UNCLAIMED. – Suhas Feb 11 '18 at 16:27
  • Please let me know if any other workaround is available – Suhas Feb 11 '18 at 16:27
  • I executed all commands for kernel 4.10-down. There are no errors. But still after restart it is UNCLAIMED – Suhas Feb 11 '18 at 16:29
  • Please edit your question to add the result of the command: sudo dkms status and also lsmod | grep 8723 and also: sudo modprobe rtl8723de. Is secure boot on or off? It needs to be off. – chili555 Feb 11 '18 at 16:29
  • prashasti@Prashasti:~$ sudo dkms status rtl8723de, 5.1.1.8_21285.20171026_COEX20170111-1414, 4.10.0-28-generic, i686: built prashasti@Prashasti:~$ lsmod | grep 8723 prashasti@Prashasti:~$ sudo modprobe rtl8723de modprobe: FATAL: Module rtl8723de not found in directory /lib/modules/4.10.0-28-generic prashasti@Prashasti:~$ uname -r 4.10.0-28-generic – Suhas Feb 11 '18 at 16:35
  • prashasti@Prashasti:~$ sudo dkms status rtl8723de, 5.1.1.8_21285.20171026_COEX20170111-1414, 4.10.0-28-generic, i686: built – Suhas Feb 11 '18 at 16:35
  • prashasti@Prashasti:~$ lsmod | grep 8723 prashasti@Prashasti:~$ sudo modprobe rtl8723de modprobe: FATAL: Module rtl8723de not found in directory /lib/modules/4.10.0-28-generic – Suhas Feb 11 '18 at 16:37
  • How about: sudo modprobe 8723de? – chili555 Feb 11 '18 at 16:40
  • modprobe: FATAL: Module 8723de not found in directory /lib/modules/4.10.0-28-generic – Suhas Feb 11 '18 at 16:41
  • Please see my edit above in a few minutes. – chili555 Feb 11 '18 at 16:47
  • prashasti@Prashasti:~$ sudo dkms status rtl8723de, 5.1.1.8_21285.20171026_COEX20170111-1414, 4.10.0-28-generic, i686: installed prashasti@Prashasti:~$ sudo modprobe 8723de modprobe: FATAL: Module 8723de not found in directory /lib/modules/4.10.0-28-generic prashasti@Prashasti:~$ – Suhas Feb 11 '18 at 17:04
  • prashasti@Prashasti:~$ sudo dkms status rtl8723de, 5.1.1.8_21285.20171026_COEX20170111-1414, 4.10.0-28-generic, i686: installed – Suhas Feb 11 '18 at 17:05
  • prashasti@Prashasti:~$ sudo modprobe 8723de modprobe: FATAL: Module 8723de not found in directory /lib/modules/4.10.0-28-generic prashasti@Prashasti:~$ – Suhas Feb 11 '18 at 17:05
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    I am connected now to Wireless network :) – Suhas Feb 11 '18 at 17:12