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I cannot get my scanner to work on Ubuntu 17.10

I followed the steps here: Running a epson Scanner perfection 3170

sudo sane-find-scanner says

found USB scanner (vendor=0x04b8 [EPSON], product=0x0116 [EPSON Scanner]) at libusb:001:006

but scanimage -L or sudo scanimage -L says;

No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).

Can anyone advise how to diagnose?

Same problem exists in the latest openSUSE Leap 42.3 (I run dual boot).

When I used openSUSE 12.3 and Ubuntu 10 this scanner worked 'out of the box'. What has changed since?

Paul
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1 Answers1

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Although this talks about a different scanner, this may be your problem. See Device driver for Epson V600 PerfectionDevice driver for Epson V600 Perfection

The key point made there is that there is a dependency on libsane but libsane has been replaced with libsane1

I have not yet gotten my scanner working. I am waiting either for Epson to fix it on their end or to see what happens when I install Ubuntu 18.04

rkeaing
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  • I do not understand any of that. How can I find out why this scanner worked before and not now? Are there any log files to see why the scanner is seen in sane but not scanimage? – Paul Mar 27 '18 at 12:52