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How do you repair an “input/output error” in an NTFS partition?

A few days ago, I installed xubuntu on my computer and since recently has worked perfectly. But I do not have access to the "documents" folder on the Windows partition anymore. The folder is showed empty.

The folder APPEARS empty, but it is not. In fact if I try to create a subfolder I get the message "Unable to create the folder. error input / output." Can anyone tell me why?

Andrea
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