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Just got my new Intel NUC today. It installs just fine, but booting up it gets stuck forever with no error message (black screen).

Ubuntu 18.04

karel
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  • Can you provide more details?. Press the Esc key to see where the boot process stoped, and post the line in here so we can help you in a better way. – Rho May 18 '18 at 20:53
  • Pressing the Esc key doesn't make a difference. Screen is black and completely unresponsive. – mikabytes May 19 '18 at 12:51

1 Answers1

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  1. Go into the GRUB menu and select Advanced options for Ubuntu.
  2. We will edit the startup options, so press e.
  3. On the end of the line starting with linux /boot add a word: nomodeset

enter image description here

I have no idea why this works but it does. Can anyone explain it?

mikabytes
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  • IDK if it will work in this case, but what it does is bypass the graphics drivers. – Organic Marble May 18 '18 at 19:14
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    you can find the answer here https://askubuntu.com/questions/716957/what-do-the-nomodeset-quiet-and-splash-kernel-parameters-mean – s1mmel May 18 '18 at 19:23
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    To set nomodeset permanently do https://askubuntu.com/questions/38780/how-do-i-set-nomodeset-after-ive-already-installed-ubuntu/38782#38782 – mikabytes May 18 '18 at 19:36
  • @Mika: Also trying to install Ubuntu 18.04 from usb/live-cd on the hades canyon. When selection option 1 (try ubuntu without installing) it gets stuck in a black screen, even if adding nomodeset. When selecting option 2 (install Ubuntu) it also gets stuck, even if adding nomodeset. Did you do anything else ( bios setting? ) to get it to install? – kalmiya May 19 '18 at 22:53
  • Update: My Hades Canyon originally came with FW 0029. First FW revision mentioned in the Intel-docs (Initial Pre-production FW) is 0034... After upgrading to latest (currently 0037) and using the nomodeset-parameter it boots into Ubuntu. – kalmiya May 20 '18 at 17:55
  • Yes @kalmiya, I had previously upgraded firmware. It seemed like the smart first thing to do. Guess I was spot on – mikabytes May 22 '18 at 20:31
  • Can anyone explain why it doesn't work for me? (HNK model, upgraded to BIOS 44 from 29). If I take off "quiet" it says "Loading initial ramdisk" when it hangs. – rich Jul 02 '18 at 15:00