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Brand new Ubuntu 18.04 install. Opened included Firefox 60.0.1 64-bit and logged into Netflix. Error F7355. Not F7355-1203, F7355-1204 or F7355-anything else. Just F7355.

DRM-controlled content is enabled.  
OpenH264 is installed and enabled.  
Widevine is installed and enabled.

Any suggestions?

Kevin Bowen
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OZ1SEJ
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  • ...and of course, I've restarted both browser and computer and tried again without luck. – OZ1SEJ Jun 02 '18 at 14:41
  • have you tried the Netflix troubleshooting: https://help.netflix.com/en/node/85?ui_action=kb-article-popular-categories – Broadsworde Jun 02 '18 at 14:50
  • No, I hadn't seen that page. But all it does is suggest I make sure I have an internet connection. Which I obviously have. But thanks anyway :-) – OZ1SEJ Jun 02 '18 at 14:52
  • well, it also asks you to reset your router back to factory settings if you've customised in anyway, and also suggests contacting the ISP that supplied the equipment as they may also be able to assist. Netflix themselves also have support phone and messaging folks... that direction may well be quicker – Broadsworde Jun 02 '18 at 15:03

1 Answers1

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I finally found the answer here: Netflix doesn't work since installing Ubuntu 18.04

This solution worked for me:

sudo add-apt-repository universe
sudo apt install libavcodec-extra

I've also been told that

sudo apt-get install ubuntu-restricted-extras

will solve this problem, but I haven't tried that yet.

terdon
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OZ1SEJ
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