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I am following these instructions, and similarly this one.

I downloaded the BIOS update executable and put it into a USB drive, then after reboot I select BIOS update, where a GUI asks me to select the file. This is where I get stuck, as I cannot figure out how to select the file and continue:

screenshot

Pablo Bianchi
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hirschme
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  • Hi, is your system pre installed with Ubuntu? can you provide the link from where you downloaded the BIOS update executable file? – PRATAP Jun 05 '18 at 04:33
  • @PRATAP yes ubuntu 17.10, the download link is from the post, following the instructions to the DELL website and oficial downloads: http://www.dell.com/support/home/gu/en/gubiz1?app=drivers – hirschme Jun 05 '18 at 14:40
  • Hi, can you check this pic https://we.tl/ADmNd4WnZg. i did not find any support for "Other OS" in the dell support page for the model xps 8920. the link provided by you is taking me to "Service Tag" field. – PRATAP Jun 05 '18 at 18:34
  • I have gone through the links you provided in the post deeply. Before going further, i would like to know is your system UEFI capable or limited to BIOS only. Based on this we can have a solution. – PRATAP Jun 05 '18 at 19:10
  • @PRATAP it is definitely UEFI capable. Been using it in UEFI mode over a year without issues. – hirschme Jun 05 '18 at 19:12
  • The first link says it only works with Dells made after 2015. What year is your Dell? FWIW I recommend keeping Windows installed for the purpose of installing New Drivers and Flashing the BIOS. – WinEunuuchs2Unix Jun 05 '18 at 22:54

2 Answers2

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Please see the attached Pics. I have used "Disks" in Ubuntu 18.04. things may be slightly different with your Ubuntu 17.10

Assumptions: System is UEFI Capable

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  1. Download the latest BIOS from https://downloads.dell.com/FOLDER04836492M/1/XPS8920_1.0.15.exe
  2. Keep the empty USB in the system you want to use for Updating BIOS.
  3. Open "Disks" from your Ubuntu 17.10
  4. Select the USB from the left panel of "Disks"
  5. Click the settings/gear icon below the "Volumes" and "Click Format Partition"
  6. give some name in the "Volume Name" prompt.
  7. under the "Type", Select "For use with all systems and devices (FAT)
  8. Click "Next" & "Format"
  9. wait for "Disks" to finish the process and Confirm the "Partitin Type" is exactly W95 FAT32 (LBA)
  10. Now copy the already downloaded file XPS8920_1.0.15.exe in to this USB.
  11. Reboot the system, and press F12 at the Dell splash screen This will bring up the One time boot menu Select the option to BIOS Flash Update In the popup, navigate to your USB disk and select the BIOS you downloaded Once the update has been completed, the system will reboot automatically
PRATAP
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  • I thought the problem was how to navigate the app not how to boot it? – WinEunuuchs2Unix Jun 05 '18 at 19:55
  • Sorry on my itty bitty cell phone and missed the fact it was non bootable. – WinEunuuchs2Unix Jun 05 '18 at 20:03
  • @PRATAP probably correct. FS needs to be FAT. – Rinzwind Jun 05 '18 at 20:06
  • I bought a new XPS 13 9370 just before 18.04 came out, and did a re-partition and format before installing 18.04. I have not installed any special Dell drivers etc, but somehow I have twice had a window pop up saying "system update available", and when I've OKd it, the BIOS has been updated! :-O Either generic Ubuntu knows how to update the XPS's BIOS, or the BIOS knows how to open a window in 18.04! – B.Tanner Jun 05 '18 at 20:31
  • @PRATAP the bios executable you linked worked. I could select the file and the BIOS firmware update went through. Sadly it did not resolve my ubuntu booting problems, but this issue got solved. – hirschme Jun 05 '18 at 23:17
  • @PRATAP only a black screen with "no boot device found" error. More details on my suspicions for that problem here https://askubuntu.com/questions/1043973/revert-changes-made-to-efibootmgr?noredirect=1#comment1701862_1043973 , which I got it solved somehow by deleting faulty entries on efibootmgr – hirschme Jun 06 '18 at 16:15
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Just copy downloaded exe file to /boot/efi/EFI/Dell/Bios and use this path during upgrade

redy
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