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There was a previous answer to address this same issue for Canon MG3170 wireless scanner.

Adapting the same approach for Ubuntu 16.04.3 and 16.04.4, I have:

  • downloaded the package "MG3570 series ScanGear MP for Linux (debian Packagearchive)" from Canon into folder Downloads,
  • Done these steps:

in a open terminal:

cd Downloads
tar -zxvf scangearmp-mg3500series-2.20-1-deb.tar.gz
cd scangearmp-mg3500series-2.20-1-deb
./install.sh
scangearmp

However, after clicking on Update Scanner List button in the scangearmp GUI, it still did not detect the scanner on the Canon MG5370 printer cum scanner.
scangearmp_error

I am able to print to the printer wirelessly but unable to scan. Neither am I able to use the program "Simple Scan" to scan. However, if I plug Canon MG5370 to my computer via USB, the scanner will work with the program "Simple Scan". My computer is connected to the network via lan.

How can I scan using Canon MG5370 when it is wireless connected to the network?

Sun Bear
  • 2,302

1 Answers1

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the "previous answer" that you used as a guide; was for a 3500 series device;

however you have a 5300series device; so the 3500series version of scangear is not going to work; you need the 5300 series from here http://support-asia.canon-asia.com/contents/ASIA/EN/0100395602.html and is comes down as scangearmp-mg5300series-1.80-1-deb.tar.gz so you can use the format of the commands above; but it would be

cd Downloads
tar -zxvf scangearmp-mg5300series-1.80-1-deb.tar.gz
cd scangearmp-mg5300series-1.80-1-deb
sudo ./install.sh

So Simple Scan uses the SANE software; open-source software; and they reckon the 5300 is fully supported; hence it works via usb

networking is more complex; if you first of all run in a terminal

cnijnetprn --search auto

can you tell us what you get back please

have a read at this post Troubleshooting Canon scanner over network to give you a feel of what is needed

pdc
  • 1,122
  • Thank you for your answer. It was my mistake. 3500series version of scangear wass not going to work for 5300series. After this correction, scangearmp is now working. – Sun Bear Jun 06 '18 at 20:14
  • $ cnijnetprn --search auto cnijnetprn: command not found. Seems that cnijnetprn isn't install. What should I do next? – Sun Bear Jun 06 '18 at 20:15