I have recently installed 18.04 LTS ubuntu in my laptop. I am facing this issue every day. My laptop hangs up after few hours of usage , nothing is working, not even mouse and keyboard. I have run dist-upgrade
and have installed graphic driver, nothing works.
Need help
EDIT
As suggested by @ElderGeek . I have installed lm-sensors
. i have seen temperature between 43 to 48 degree Celsius.
Also here is my system information:
ajit-soman@ajitsoman-X542BA:~$ sudo lshw -short
[sudo] password for ajit-soman:
H/W path Device Class Description
=================================================
system X542BA
/0 bus X542BA
/0/0 memory 64KiB BIOS
/0/4 memory 160KiB L1 cache
/0/5 memory 1MiB L2 cache
/0/28 memory 8GiB System Memory
/0/28/0 memory 4GiB SODIMM DDR4 Synchronous Unbuffered (U
/0/28/1 memory 4GiB SODIMM DDR4 Synchronous Unbuffered (U
/0/30 processor AMD A9-9420 RADEON R5, 5 COMPUTE CORES 2C+
/0/100 bridge Family 15h (Models 60h-6fh) Processor Root
/0/100/0.2 generic Family 15h (Models 60h-6fh) I/O Memory Man
/0/100/1 display Stoney [Radeon R2/R3/R4/R5 Graphics]
/0/100/1.1 multimedia Advanced Micro Devices, Inc. [AMD/ATI]
/0/100/2.2 bridge Family 15h (Models 60h-6fh) Processor Root
/0/100/2.2/0 wlp1s0 network QCA9565 / AR9565 Wireless Network Adapter
/0/100/2.3 bridge Family 15h (Models 60h-6fh) Processor Root
/0/100/2.3/0 enp2s0 network RTL8111/8168/8411 PCI Express Gigabit Ethe
/0/100/2.4 bridge Family 15h (Models 60h-6fh) Processor Root
/0/100/2.4/0 storage ASM1062 Serial ATA Controller
/0/100/8 generic Advanced Micro Devices, Inc. [AMD]
/0/100/9.2 multimedia Family 15h (Models 60h-6fh) Audio Controll
/0/100/10 bus FCH USB XHCI Controller
/0/100/11 storage FCH SATA Controller [AHCI mode]
/0/100/12 bus FCH USB EHCI Controller
/0/100/14 bus FCH SMBus Controller
/0/100/14.3 bridge FCH LPC Bridge
/0/100/14.7 generic FCH SD Flash Controller
/0/101 bridge Family 15h (Models 60h-6fh) Host Bridge
/0/102 bridge Family 15h (Models 60h-6fh) Host Bridge
/0/103 bridge Advanced Micro Devices, Inc. [AMD]
/0/104 bridge Advanced Micro Devices, Inc. [AMD]
/0/105 bridge Advanced Micro Devices, Inc. [AMD]
/0/106 bridge Advanced Micro Devices, Inc. [AMD]
/0/107 bridge Advanced Micro Devices, Inc. [AMD]
/0/108 bridge Advanced Micro Devices, Inc. [AMD]
/0/109 bridge Advanced Micro Devices, Inc. [AMD]
/0/1 scsi0 storage
/0/1/0.0.0 /dev/sda disk 1TB ST1000LM035-1RK1
/0/1/0.0.0/1 volume 511MiB Windows FAT volume
/0/1/0.0.0/2 /dev/sda2 volume 931GiB EXT4 volume
/0/2 scsi1 storage
/0/2/0.0.0 /dev/cdrom disk DVDRAM GUE1N
ajit-soman@ajitsoman-X542BA:~$
And here is uname -a
output
ajit-soman@ajitsoman-X542BA:~$ uname -a
Linux ajitsoman-X542BA 4.15.0-22-generic #24-Ubuntu SMP Wed May 16 12:15:17 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
ajit-soman@ajitsoman-X542BA:~$
EDIT
As sugested by @WinEunuuchs2Unix. I have run journalctl -b-1
and found these red color lines. I have copy pasted one by one below:
Jun 12 22:10:23 ajitsoman-X542BA kernel: ata2: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0xe frozen Jun 12 22:10:23 ajitsoman-X542BA kernel: ata2: ACPI event
Jun 12 22:22:47 ajitsoman-X542BA kernel: ACPI Error: [^^^PB2_.VGA_.AFN7] Namespace lookup failure, AE_NOT_FOUND (20170831/psargs-364)
Jun 12 22:22:47 ajitsoman-X542BA kernel: ACPI Error: Method parse/execution failed \_SB.PCI0.VGA.LCDD._BCM, AE_NOT_FOUND (20170831/psparse-550
Jun 12 22:22:47 ajitsoman-X542BA kernel: ACPI Error: Evaluating _BCM failed (20170831/video-364)
Jun 12 22:22:47 ajitsoman-X542BA kernel: [drm:hwss_wait_for_blank_complete [amdgpu]] *ERROR* DC: failed to blank crtc!
Jun 12 22:23:09 ajitsoman-X542BA bluetoothd[781]: Failed to set mode: Blocked through rfkill (0x12)
Jun 12 23:39:54 ajitsoman-X542BA kernel: [Firmware Bug]: cpu 0, invalid threshold interrupt offset 1 for bank 4, block 0 (MSR00000413=0xd00000
Jun 12 23:39:54 ajitsoman-X542BA rtkit-daemon[973]: The canary thread is apparently starving. Taking action.
Jun 12 23:39:54 ajitsoman-X542BA kernel: ata2.00: exception Emask 0x10 SAct 0x0 SErr 0x0 action 0xe frozen
Jun 12 23:39:54 ajitsoman-X542BA kernel: ata2.00: ACPI event
Jun 12 23:39:54 ajitsoman-X542BA kernel: ata2.00: cmd a0/00:00:00:08:00/00:00:00:00:00/a0 tag 10 pio 16392 in
Get event status notification 4a 01 00 00 10 00 00 00 08 00res 50/00:03:00:00:00/00:00:00:00
Jun 12 23:39:54 ajitsoman-X542BA kernel: ata2.00: status: { DRDY }
Jun 12 23:39:54 ajitsoman-X542BA kernel: ata2: hard resetting link
Jun 13 00:01:53 ajitsoman-X542BA gdm3[840]: GLib: g_variant_new_string: assertion 'string != NULL' failed
Jun 13 00:01:53 ajitsoman-X542BA gdm3[840]: GLib: g_hash_table_find: assertion 'version == hash_table->version' failed
lm-sensors
. i have seen temperature between 43 to 48 degree Celsius – Ajit Soman Jun 11 '18 at 06:40uname -a
into your post. Thank you for helping us help you! – Elder Geek Jun 12 '18 at 12:29