Black Screen Problem - Installing 18.04 from USB

Question

I have Windows 10 installed on my system, and need to install Ubuntu 18.04 as the second OS. (dual boot)

I created a bootable usb, and trying to install Ubuntu from it. However when I select the install or try Ubuntu options, I get a black screen only.

I tried nomodeset setting but nothing changes. (both with and without quiet splash option)

What do you suggest me to try?

I am using a MSI GE63 8RF notebook with NVIDIA GTX1070, Intel I7-8750H.

edit: I added checksum results for the ISO file.

I suspect that there is a problem with the built-in linux driver for the NVIDIA GTX1070 graphics card. Please try with the boot option nomodeset. It should give you some basic but working graphics. Later on, in the installed system, you should also use nomodeset and then maybe try to install an nvidia proprietary driver to get the full power of the graphics card. — sudodus, Jul 26 '18 at 21:40
@sudodus as I mentioned in my post, I tried nomodeset. do you have any other boot option suggestions that might help? — Amadeus, Jul 26 '18 at 21:41
Sorry, I was reading your question too quickly. I will try to find some other tip (or link) for you. — sudodus, Jul 26 '18 at 21:45
@karel I have already seen that link before opening this topic. That did not help unfortunately. — Amadeus, Jul 27 '18 at 05:30

score 0 · Answer 1 · answered Oct 24 '18 at 11:26

I had the same problem on a similar laptop (MSI GE73 8RF).

Quick Solution:
In this particular case, system should be able to boot with kernel parameter acpi=off.

Proper Solution:
If the quick solution works, update the BIOS: Bios update for MSI GE63 8RF
The zip file contains a guide (pdf) on how to update the BIOS.

For me, after BIOS update, mouse and keyboard did not work on live booted Ubuntu
Solution is to use kernel parameter iommu=soft.

Once Ubuntu is installed, the kernel parameter is not required.

score -1 · Answer 2 · answered Jul 26 '18 at 20:54

-1

My best guess based on the information you have provided us is that you either downloaded the wrong version of Ubuntu (like an ARM version instead of AM64), or there was something wrong with your flashing process. What program did you use to flash the USB stick?

answered Jul 26 '18 at 20:54

Alex Tacescu

311

I used Rufus, and I think I have the correct version: ubuntu-18.04-desktop-amd64.ISO – Amadeus Jul 26 '18 at 20:58
1

I would try to use Etcher, just to rule out that variable. If it causes the same problem, I would try to re-download your ISO from here: http://releases.ubuntu.com/bionic/ubuntu-18.04.1-desktop-amd64.iso Let me know if that helps!!! – Alex Tacescu Jul 26 '18 at 21:20

Black Screen Problem - Installing 18.04 from USB

2 Answers2