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When I bought a new laptop it had 4 GB RAM. Then after 1 month I added 4 GB RAM in the second slot. And it shows 7.88 GB RAM usable. After some time it showed 6.4 GB RAM usable and 1.4 GB hardware reserved. So I formatted and installed Linux. Now in Linux it shows only 6.2 GB RAM usable. I have talked to Dell customer care. And read many forum. I searched Google a lot, but nothing helped me.

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First of all, make sure your looking at the right stats. Perhaps you are looking at the available memory and not the total memory. Run this command in the terminal:

free -m

and see what it says.

Another possibility is your new ram is just bad, and may need to be replaced.

AustinKP
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