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I installed Ubuntu 18.10 in my computer along side windows 10. The sound works fine in Windows but not in Ubuntu. I have tried the following these suggestion but nothing seems to work.

I will appreciate any help. Thanks

Bicko Cygu
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  • Have you tried doing a "real" shutdown from Windows 10? Unless you run specific commands in Windows or disable the "fast shut down" feature you're never actually turning off Windows but instead putting it into a sleep state. https://www.howtogeek.com/349114/shutting-down-doesnt-fully-shut-down-windows-10-but-restarting-it-does/ – Kristopher Ives Dec 31 '18 at 00:01
  • Take a look at https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1784485 comment 36 and maybe https://askubuntu.com/questions/1056909/no-sound-on-asus-zenbook-ux391ua-with-hda-intel-pch/1058122 (instruction how to compile kernel) – Paweł Michalski Dec 31 '18 at 00:20
  • does the trackpad/keypad still work as both? or just as a trackpad? – Dean Mar 11 '19 at 18:24
  • install kernel 5 on your ubuntu... it works well... how to install kernel 5 : you can use ukuu or install manually by downloading it... http://ubuntuhandbook.org/index.php/2019/03/linux-kernel-5-0-released-how-install-ubuntu/ – Arkha Sayoga Mayadi Mar 27 '19 at 12:38

1 Answers1

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I got the solution by updating the kernel using ukuu

sudo add-apt-repository ppa:teejee2008/ppa
sudo apt-get update
sudo apt-get install ukuu

Open ukuu from the Activities and then select and install Linux 4.19.11

reboot

Enjoy the sound.

Bicko Cygu
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