HP Device manager : Plug-in install failed

Asked Mar 25 '19 at 15:52

Active Mar 25 '19 at 17:32

Viewed 3,281 times

My HP Laserjet Pro MFP M26nw worked fine with Ubuntu 16.04 but since I installed 18.04 only the print function works, I cannot get the scan function to work.

Simple Scan says "failed to scan" and the HP Device manager tells me: Driver required.

Clicking next returns: Failed to install plugin.

Running hp-plugin from the terminal and downloading returns: failed to load module "canberra-gtk.module". Plug-in installation failed.

Does anyone know how to solve this? I have the latest version of HPLIP.

edited Mar 25 '19 at 17:32

Kevin Bowen

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asked Mar 25 '19 at 15:52

Harmen

hi! how does ubuntu 18.10 fare? – tatsu Mar 25 '19 at 15:57
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Possible duplicate of How should I install HPLIP binary/proprietary plugin/driver for my HP printer or printer+scanner? (as you device really needs plugin). About Canberra -install it with sudo apt install libcanberra-gtk-module libcanberra-gtk3-module. – N0rbert Mar 25 '19 at 16:53
Thanks, I did this and now the canberra error does not appear anymore. But the HP plugin still does not work: – Harmen Mar 26 '19 at 16:47
This is what the terminal returns:Plug-in version: 3.19.1 Installed HPLIP version: 3.19.1 Number of files to install: 64
Plugin installation failed error: Python gobject/dbus may be not installed error: Plug-in install failed.
– Harmen Mar 26 '19 at 16:48

HP Device manager : Plug-in install failed

0 Answers0