2

I made a boo-boo.

I bought a new HP OfficeJet Pro 6970, without first verifying if it works with Ubuntu 18.04. Of course, it does not.

INSTALL MISSING REQUIRED DEPENDENCIES
-------------------------------------
note: Installation of dependencies requires an active internet connection.
warning: Missing REQUIRED dependency: cups-devel (CUPS devel- Common Unix Printing System development files)
warning: Missing REQUIRED dependency: libtool (libtool - Library building support services)
warning: Missing REQUIRED dependency: cups-image (CUPS image - CUPS image development files)
warning: Missing REQUIRED dependency: libnetsnmp-devel (libnetsnmp-devel - SNMP networking library development files)
warning: Missing REQUIRED dependency: pyqt4-dbus (PyQt 4 DBus - DBus Support for PyQt4)
warning: Missing REQUIRED dependency: pyqt4 (PyQt 4- Qt interface for Python (for Qt version 4.x))
warning: Missing REQUIRED dependency: dbus (DBus - Message bus system)
warning: Missing REQUIRED dependency: sane-devel (SANE - Scanning library development files)


INSTALL MISSING OPTIONAL DEPENDENCIES
-------------------------------------
note: Installation of dependencies requires an active internet connection.
warning: Missing OPTIONAL dependency for option 'fax': reportlab (Reportlab - PDF library for Python)
warning: Missing OPTIONAL dependency for option 'scan': pil (PIL - Python Imaging Library (required for commandline scanning with hp-scan))
warning: This installer cannot install 'pil' for your distro/OS and/or version.

All the recommended repositories are active, which doesn't matter as the missing dependencies above are no longer available with 18.04.

Yes, I am running the latest version of hplip-3.19.3

This is where I get stuck:

Running 'sudo apt-get install --assume-yes libcups2-dev'
Please wait, this may take several minutes...
error: Command failed. Re-try #1...
Running 'sudo apt-get install --assume-yes libcups2-dev'
Please wait, this may take several minutes...
error: Command failed. Re-try #2...
Running 'sudo apt-get install --assume-yes libcups2-dev'
Please wait, this may take several minutes...
error: Command failed. Re-try #3...
Running 'sudo apt-get install --assume-yes libcups2-dev'
Please wait, this may take several minutes...
error: Package install command failed with error code 100
Would you like to retry installing the missing package(s) (y=yes*, n=no, q=quit) ?

Any life-saving... okay money-saving advice out there?

Nisse Engström
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nightwatch
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2 Answers2

3

I would suggest you make sure that you have installed hplip-gui package. If it is not installed - install it with:

sudo apt-get install hplip-gui

Acknowledgements to N0rbert and his reply to a similar question here.

N0rbert
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graham
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  • For binary installation this is not enough. See my answer. Deb package and binary can't coexist in the same time because of the bug. – N0rbert Apr 12 '19 at 11:38
  • @N0rbert IIRC when I followed your post a short time ago to fix a problem accessing my new HP printer, in the process, it asked if the old version should be removed which I answered in the affirmative and it worked perfectly as opposed to removing it manually. – graham Apr 12 '19 at 11:46
  • @ Grahah. Thank you for feedback. I'll recheck my guide for mistakes or discrepancies. – N0rbert Apr 12 '19 at 11:51
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    @N0rbert not so much a mistake or discrepancy but an addition to your extremely helpful guide. Earlier advice suggested removing the old Deb package first before installing the binary but the process of downloading/installing the binary actually took care of it. – graham Apr 12 '19 at 12:32
1

According to hplip official page you have to install at least HPLIP 3.16.8, so the package from Ubuntu 18.04 LTS (version 3.17.10) would be enough.

The proprietary driver/plugin is not required for your printer.

Then consider to follow Uninstallation part of my other answer to remove unnecessary binary version of HPLIP:

sh hplip-3.19.3.run --noexec
cd hplip-3.19.3
sudo ./uninstall.py
sudo rm -rf /usr/share/hplip/

Afterwards we install official Ubuntu packages instead (optionally):

sudo apt-get install hplip-gui

and run hp-setup (see exact steps in my other answer).

Community
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N0rbert
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