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Hi I have bought a new laptop Asus tuf . Below is config for same ASUS TUF FX505DY-BQ002T 15.6-inch FHD Gaming Laptop (AMD Ryzen 5-3550H/8GB/1TB HDD/Windows 10/Radeon RX 560X 4GB Graphics/2.20 Kg),

After dual boot when I choose Ubuntu 16.04 and tried login, Ubuntu freezes and doesn't show login screen. When I set nomodeset in grub I am able to see login screen but display resolution is 800*600

I tried installing graphics card from Raedon's website but I see only windows driver for RX 560x.

Please help me as I am unable to find any solution from last 2 weeks.

I have tried Ubuntu xubuntu 16.04 and 18.04 but none of them work.

Please note I am ready to use basic graphics card if it solves my problem.

Sandeep
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  • I am not sure what exactly we can do for you. It is up to AMD to release a driver for the card, and I hope they will do it sooner rather then later. Meanwhile, all you can do is wait. – mikewhatever Apr 16 '19 at 21:21
  • Hi Mike is there anything available from Ubuntu for time being – Sandeep Apr 17 '19 at 02:37
  • I am struggling with this from past 2 weeks Any help would be appreciated – Sandeep Apr 17 '19 at 15:42
  • Ubuntu has the default driver called AMDGPU, the one with freezes and the 800x600 resolution, ...but you already know that. You could also try Ubuntu 19.04, to be released on April 18. It's newer, and might work better for you. – mikewhatever Apr 17 '19 at 16:09
  • Hey Mike thanks for this. Is it possible to disable graphics card ? I am fine with that as well as long as Ubuntu works – Sandeep Apr 17 '19 at 16:30
  • It is sometimes possible to disable a GPU in the BIOS, however, the outcome will be a black screen with no signal. I doubt a desktop OS will be very useful then. – mikewhatever Apr 17 '19 at 18:51
  • Hi @mike could it be problem because I have installed Ubuntu in uefi mode. I see even wifi driver is missing – Sandeep Apr 17 '19 at 19:14
  • What does "uefi mode" has to do with graphics or wifi? – mikewhatever Apr 17 '19 at 20:09
  • When I try installing the driver for wifi a pop-up comes saying in uefi mode third party packages doesn't install – Sandeep Apr 18 '19 at 05:20
  • @Sandeep That's because you have Secure Boot enabled, it's not due to UEFI. Always install UEFI machines in UEFI mode. –  Jun 30 '19 at 12:58

1 Answers1

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So there are 2 problems that you must be facing. 1.) Wifi Not Working(adapter not found) 2.) Graphic Drivers not working.(bcoz AMD drivers are not installed)

DO ALL THIS while booting using NOMODESET

The first one requires you to install the wifi drivers. The current Tuf laptop you are using has Realtek 8821CE whose drivers are yet not officially released by Ubuntu.To tackle this follow steps in the given link How to install Wi-Fi driver for Realtek RTL8821CE on Ubuntu 18.04?. You will have to connect your laptop with a wired connection for this.

After Wifi Problem is fixed you will have to install the necessary graphics driver for your particular system specification from here https://www.amd.com/en/support/previous-drivers/graphics/radeon-500-series/radeon-rx-500-series/radeon-rx-560.

Also follow the advice given on this link Ubuntu 18.04.1 LTS R9 390X amdgpu guide / testing summary

Sanchit
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  • I have RX 560X and they don't have any driver available for that. – Sandeep Apr 27 '19 at 08:26
  • I have the same system as yours and the display problem is fixed too – Sanchit Apr 27 '19 at 08:53
  • added one more link this should solve your display problems – Sanchit Apr 27 '19 at 08:55
  • Hey Sanchit, Thanks for help. I will need sometime to do this. once i do i will let you know. – Sandeep Apr 30 '19 at 05:14
  • Hey @sanchit i downloaded the package from link you gave. I ran ./amdgpu-install -y and got error in the end amdgpu dkms failed for running kernel – Sandeep May 31 '19 at 16:43
  • BTW wifi issue is resolved thanks for that, if you could please guide me with this, i will be greatful to you – Sandeep May 31 '19 at 16:45
  • I have ubuntu 18.04.2 and after installing amd-gpu graphic driver from link given by you I ran ./amdgpu-pro-install -y and I was able to successfully install the driver after that i followed the link provided by you and still i get random errors. It will be great if you could let me kmow what all steps you followed. Also Please note i am dual booting windows with ubuntu. I am not able to go pass startup screen – Sandeep Jun 27 '19 at 07:18
  • @Sandeep I had same systems but other manufactures mine was Acer Nitro 5, just don't install the drivers it is not necessary, you will get most of it even you don't had the drivers. I was able to play warframe too. – mandaputtra Jan 30 '20 at 22:27
  • @mandaputtra yes you are right. I installed ubuntu 19.04 and all started working except wifi for which i had to install a package – Sandeep Jan 31 '20 at 17:41