When I run the sudo smartctl -x /dev/sda | grep Min/Max command in Terminal, it returns nothing as if I entered nothing. What's the problem and how can I get that info if that doesn't work?
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Sepp A
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Hello, post the results of only 'sudo smartclt -x /dev/sda' – Philippe Delteil Apr 22 '19 at 19:43
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@PhilippeDelteil It falsely says that the device lacks SMART capability, while I can access SMART in windows in any program like CrystalDiskInfo or HDSentinel. It also reports the current temperature as 0 degrees Celsius. So there's something wrong in Ubuntu with this drive (WD My Passport Ultra 2 TB). I also double-checked in VirtualBox and got the same results. – Sepp A Apr 22 '19 at 19:54
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Did you turn it on? sudo smartctl -s on /dev/sda – Philippe Delteil Apr 22 '19 at 19:59
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@PhilippeDelteil It says "unable to fetch IEC (SMART) mode page [unsupported field in scsi command] A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options. – Sepp A Apr 23 '19 at 05:40