WiFi has stopped working on my computer two days ago. Until that I haven't had any problem with it and it happened suddenly.
My computer is a HP Pavilion 13 x360 from 2014.
I have tried several solutions on internet but none of them worked for me. Some solved it temporaly but when I hibernated my computer and reopen it WiFi wasn't working again. Now WiFi doesn't works even when I try what it solved it before.
This didn't work either.
My output for lspci command:
00:00.0 Host bridge: Intel Corporation Haswell-ULT DRAM Controller (rev 0b)
00:02.0 VGA compatible controller: Intel Corporation Haswell-ULT Integrated Graphics Controller (rev 0b)
00:03.0 Audio device: Intel Corporation Haswell-ULT HD Audio Controller (rev 0b)
00:14.0 USB controller: Intel Corporation 8 Series USB xHCI HC (rev 04)
00:16.0 Communication controller: Intel Corporation 8 Series HECI #0 (rev 04)
00:1b.0 Audio device: Intel Corporation 8 Series HD Audio Controller (rev 04)
00:1c.0 PCI bridge: Intel Corporation 8 Series PCI Express Root Port 1 (rev e4)
00:1c.1 PCI bridge: Intel Corporation 8 Series PCI Express Root Port 2 (rev e4)
00:1c.2 PCI bridge: Intel Corporation 8 Series PCI Express Root Port 3 (rev e4)
00:1c.3 PCI bridge: Intel Corporation 8 Series PCI Express Root Port 4 (rev e4)
00:1d.0 USB controller: Intel Corporation 8 Series USB EHCI #1 (rev 04)
00:1f.0 ISA bridge: Intel Corporation 8 Series LPC Controller (rev 04)
00:1f.2 SATA controller: Intel Corporation 8 Series SATA Controller 1 [AHCI mode] (rev 04)
00:1f.3 SMBus: Intel Corporation 8 Series SMBus Controller (rev 04)
02:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5227 PCI Express Card Reader (rev 01)
09:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL810xE PCI Express Fast Ethernet controller (rev 08)
Seems that wireless controller isn't there, and I don't know what to do.
Any idea what could solve this?
EDIT:
Here is my lshw -c network output:
*-network
descripción: Ethernet interface
producto: RTL810xE PCI Express Fast Ethernet controller
fabricante: Realtek Semiconductor Co., Ltd.
id físico: 0
información del bus: pci@0000:09:00.0
nombre lógico: eno1
versión: 08
serie: 6c:c2:17:6e:86:5b
tamaño: 10Mbit/s
capacidad: 100Mbit/s
anchura: 64 bits
reloj: 33MHz
capacidades: pm msi pciexpress msix vpd bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
configuración: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=half firmware=rtl8106e-2_0.0.1 04/23/13 latency=0 link=no multicast=yes port=MII speed=10Mbit/s
recursos: irq:19 ioport:3000(size=256) memoria:b2404000-b2404fff memoria:b2400000-b2403fff
*-network:0 DESACTIVADO
descripción: Ethernet interface
id físico: 3
nombre lógico: virbr0-nic
serie: 52:54:00:a7:f3:d6
tamaño: 10Mbit/s
capacidades: ethernet physical
configuración: autonegotiation=off broadcast=yes driver=tun driverversion=1.6 duplex=full link=no multicast=yes port=twisted pair speed=10Mbit/s
*-network:1
descripción: Ethernet interface
id físico: 4
nombre lógico: lxcbr0
serie: 00:16:3e:00:00:00
capacidades: ethernet physical
configuración: broadcast=yes driver=bridge driverversion=2.3 firmware=N/A ip=10.0.3.1 link=no multicast=yes
*-network:2
descripción: Ethernet interface
id físico: 5
nombre lógico: virbr0
serie: 52:54:00:a7:f3:d6
capacidades: ethernet physical
configuración: broadcast=yes driver=bridge driverversion=2.3 firmware=N/A ip=192.168.122.1 link=no multicast=yes
*-network:3
descripción: Ethernet interface
id físico: 6
nombre lógico: docker0
serie: 02:42:e4:96:48:1b
capacidades: ethernet physical
configuración: broadcast=yes driver=bridge driverversion=2.3 firmware=N/A ip=172.17.0.1 link=no multicast=yes
*-network:4
descripción: Ethernet interface
id físico: 7
nombre lógico: br-2c754fe6c808
serie: 02:42:e0:1f:0f:ab
capacidades: ethernet physical
configuración: broadcast=yes driver=bridge driverversion=2.3 firmware=N/A ip=172.18.0.1 link=no multicast=yes
Also sometimes wireless connection works. One time it was working I captured this commands:
lspci:
00:00.0 Host bridge: Intel Corporation Haswell-ULT DRAM Controller (rev 0b)
00:02.0 VGA compatible controller: Intel Corporation Haswell-ULT Integrated Graphics Controller (rev 0b)
00:03.0 Audio device: Intel Corporation Haswell-ULT HD Audio Controller (rev 0b)
00:14.0 USB controller: Intel Corporation 8 Series USB xHCI HC (rev 04)
00:16.0 Communication controller: Intel Corporation 8 Series HECI #0 (rev 04)
00:1b.0 Audio device: Intel Corporation 8 Series HD Audio Controller (rev 04)
00:1c.0 PCI bridge: Intel Corporation 8 Series PCI Express Root Port 1 (rev e4)
00:1c.1 PCI bridge: Intel Corporation 8 Series PCI Express Root Port 2 (rev e4)
00:1c.2 PCI bridge: Intel Corporation 8 Series PCI Express Root Port 3 (rev e4)
00:1c.3 PCI bridge: Intel Corporation 8 Series PCI Express Root Port 4 (rev e4)
00:1d.0 USB controller: Intel Corporation 8 Series USB EHCI #1 (rev 04)
00:1f.0 ISA bridge: Intel Corporation 8 Series LPC Controller (rev 04)
00:1f.2 SATA controller: Intel Corporation 8 Series SATA Controller 1 [AHCI mode] (rev 04)
00:1f.3 SMBus: Intel Corporation 8 Series SMBus Controller (rev 04)
02:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5227 PCI Express Card Reader (rev 01)
08:00.0 Network controller: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter (rev ff)
09:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL810xE PCI Express Fast Ethernet controller (rev 08)
ifconfig
br-3e16b20b6485: flags=4099<UP,BROADCAST,MULTICAST> mtu 1500
inet 172.23.0.1 netmask 255.255.0.0 broadcast 172.23.255.255
ether 02:42:ce:2d:2f:00 txqueuelen 0 (Ethernet)
RX packets 0 bytes 0 (0.0 B)
RX errors 0 dropped 0 overruns 0 frame 0
TX packets 0 bytes 0 (0.0 B)
TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0
br-b4f85ba125f5: flags=4099<UP,BROADCAST,MULTICAST> mtu 1500
inet 172.18.0.1 netmask 255.255.0.0 broadcast 172.18.255.255
ether 02:42:22:77:05:a8 txqueuelen 0 (Ethernet)
RX packets 0 bytes 0 (0.0 B)
RX errors 0 dropped 0 overruns 0 frame 0
TX packets 0 bytes 0 (0.0 B)
TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0
br-ca5b6b9b884d: flags=4099<UP,BROADCAST,MULTICAST> mtu 1500
inet 172.22.0.1 netmask 255.255.0.0 broadcast 172.22.255.255
ether 02:42:52:68:5f:27 txqueuelen 0 (Ethernet)
RX packets 0 bytes 0 (0.0 B)
RX errors 0 dropped 0 overruns 0 frame 0
TX packets 0 bytes 0 (0.0 B)
TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0
br-e99fb540f27c: flags=4099<UP,BROADCAST,MULTICAST> mtu 1500
inet 172.19.0.1 netmask 255.255.0.0 broadcast 172.19.255.255
ether 02:42:33:86:c6:dd txqueuelen 0 (Ethernet)
RX packets 0 bytes 0 (0.0 B)
RX errors 0 dropped 0 overruns 0 frame 0
TX packets 0 bytes 0 (0.0 B)
TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0
docker0: flags=4099<UP,BROADCAST,MULTICAST> mtu 1500
inet 172.17.0.1 netmask 255.255.0.0 broadcast 172.17.255.255
ether 02:42:ca:77:6a:ef txqueuelen 0 (Ethernet)
RX packets 0 bytes 0 (0.0 B)
RX errors 0 dropped 0 overruns 0 frame 0
TX packets 0 bytes 0 (0.0 B)
TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0
eno1: flags=4099<UP,BROADCAST,MULTICAST> mtu 1500
ether 6c:c2:17:6e:86:5b txqueuelen 1000 (Ethernet)
RX packets 10940 bytes 982163 (982.1 KB)
RX errors 0 dropped 0 overruns 0 frame 0
TX packets 14238 bytes 1150158 (1.1 MB)
TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0
lo: flags=73<UP,LOOPBACK,RUNNING> mtu 65536
inet 127.0.0.1 netmask 255.0.0.0
inet6 ::1 prefixlen 128 scopeid 0x10<host>
loop txqueuelen 1000 (Bucle local)
RX packets 5270 bytes 362984 (362.9 KB)
RX errors 0 dropped 0 overruns 0 frame 0
TX packets 5270 bytes 362984 (362.9 KB)
TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0
lxcbr0: flags=4099<UP,BROADCAST,MULTICAST> mtu 1500
inet 10.0.3.1 netmask 255.255.255.0 broadcast 0.0.0.0
ether 00:16:3e:00:00:00 txqueuelen 1000 (Ethernet)
RX packets 0 bytes 0 (0.0 B)
RX errors 0 dropped 0 overruns 0 frame 0
TX packets 0 bytes 0 (0.0 B)
TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0
virbr0: flags=4099<UP,BROADCAST,MULTICAST> mtu 1500
inet 192.168.122.1 netmask 255.255.255.0 broadcast 192.168.122.255
ether 52:54:00:a7:f3:d6 txqueuelen 1000 (Ethernet)
RX packets 0 bytes 0 (0.0 B)
RX errors 0 dropped 0 overruns 0 frame 0
TX packets 0 bytes 0 (0.0 B)
TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0
wlo1: flags=4099<UP,BROADCAST,MULTICAST> mtu 1500
ether b8:ee:65:b6:b8:f1 txqueuelen 1000 (Ethernet)
RX packets 26 bytes 4644 (4.6 KB)
RX errors 0 dropped 0 overruns 0 frame 0
TX packets 198 bytes 24594 (24.5 KB)
TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0
Another one
eno1 no wireless extensions.
br-e99fb540f27c no wireless extensions.
br-b4f85ba125f5 no wireless extensions.
docker0 no wireless extensions.
wlo1 IEEE 802.11 ESSID:off/any
Mode:Managed Access Point: Not-Associated Tx-Power=15 dBm
Retry short limit:7 RTS thr:off Fragment thr:off
Power Management:off
lxcbr0 no wireless extensions.
virbr0 no wireless extensions.
lo no wireless extensions.
br-3e16b20b6485 no wireless extensions.
virbr0-nic no wireless extensions.
br-ca5b6b9b884d no wireless extensions.
I tried installing this repository: https://github.com/smlinux/rtl8723de.git
But it didn't work. I think I should blacklist the actual adapater in the /etc/modprobe.d/blacklist.conf file, but I don't know what I should add there.
Here is my sudo ls /etc/modprobe.d/
alsa-base.conf
amd64-microcode-blacklist.conf
blacklist-ath_pci.conf
blacklist.conf
blacklist-firewire.conf
blacklist-frambuffer.conf
blacklist-mode.conf
blacklist-oss.conf
blacklist-rare-network.conf
blacklist-watchdog.conf
dkms.conf
intel-microcode-blacklist.conf
iwlwifi.conf
qemu-system-x86.conf
rtl8723be.conf
Note that it got installed rtl8723be instead of rtl8723de
And I added this to blacklist.conf file
blacklist acer_wmi
blacklist bcma/ d
blacklist brcmsmac/ d
blacklist iwlwifi
blacklist dkms
Btw I'm my hp with a single boot, I have only Ubuntu 18.04 installed on it.
