Anydesk crashes after another user accepts remote connection

Question

I have installed anydesk application from this url. However, when I tried to remote to my friend computer, my anydesk was closed immediately.

So to track this issue, I tried to start it with sudo anydesk, in terminal it show message:

(anydesk:21940): Gtk-CRITICAL **: 17:06:01.099: IA__gtk_widget_set_tooltip_markup: assertion 'GTK_IS_WIDGET (widget)' failed

(anydesk:21940): Gtk-CRITICAL **: 17:06:01.102: IA__gtk_widget_set_tooltip_markup: assertion 'GTK_IS_WIDGET (widget)' failed

(anydesk:21940): Gtk-CRITICAL **: 17:06:01.106: IA__gtk_signal_connect_full: assertion 'GTK_IS_OBJECT (object)' failed

When I remote to my friend computer, and he accepted connection, in terminal show this message:

(anydesk:21940): Gtk-CRITICAL **: 17:06:01.099: IA__gtk_widget_set_tooltip_markup: assertion 'GTK_IS_WIDGET (widget)' failed

(anydesk:21940): Gtk-CRITICAL **: 17:06:01.102: IA__gtk_widget_set_tooltip_markup: assertion 'GTK_IS_WIDGET (widget)' failed

(anydesk:21940): Gtk-CRITICAL **: 17:06:01.106: IA__gtk_signal_connect_full: assertion 'GTK_IS_OBJECT (object)' failed
terminate called after throwing an instance of 'base::invalid_argument_exception_t'

And my anydesk was closed. I have no clue what cause this error, I tried to re-install it several times already, but still the same.

I had this problem a while back, and fixed it by installing gtk2.0 and gtk3.0. Worked fine until recently. Same problem with the program crashing on a successful connect. — lostlostlostlostlost, Jun 18 '19 at 04:12
@lostlostlostlostlost yeah I tried to install gtk2.0 and gtk3.0 already but it did not help solve the problem. — Houy Narun, Jun 18 '19 at 04:14
@houy-narun I believe this is bug within application itself and you should report to Anydesk. — KK Patel, Sep 09 '20 at 15:58

score 3 · Answer 1 · edited Jun 04 '21 at 08:50

3

I have faced the same issue with the same error as you while restarting Anydesk.

The fix is very simple. Just follow the below steps:

Go to your home directory ~.
Press Ctrl+H to show all hidden files.
You will find a .anydesk folder. Just delete that folder, remove your Anydesk and reinstall it.

edited Jun 04 '21 at 08:50

BeastOfCaerbannog

14,585

answered Jun 04 '21 at 06:11

Numan Ashiq

31

score 0 · Answer 2 · answered Aug 10 '20 at 13:04

0

Try:

export MESA_LOADER_DRIVER_OVERRIDE=i965;anydesk

answered Aug 10 '20 at 13:04

Andrzej Zawadzki

1

sorry i know it is long ago; I have tried but it does not work. Thanks – Houy Narun Sep 03 '20 at 07:19

score 0 · Answer 3 · answered Feb 16 '22 at 11:40

0

Got same issue, didn't solve by removing .anydesk folder, solved by disabling the global menu (the thing that moves window menu into a panel)

answered Feb 16 '22 at 11:40

Zhigalin - Reinstate CMs

90

I am encountering the same issue right now, and removing .anydesk followed by a reinstall doesn't work. Where can I find this option? – Maxime Beau Feb 16 '22 at 15:51
@MaximeBeau this isn't an Anydesk option but a desktop manager feature, try looking here: https://askubuntu.com/questions/10481/how-do-i-enable-or-disable-the-global-application-menu – Zhigalin - Reinstate CMs Feb 17 '22 at 16:05

Anydesk crashes after another user accepts remote connection

3 Answers3