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I am trying to install Ubuntu 19.04 on my Windows 10 machine on a separate partition. I created unallocated space on my hard disk before the installation as follows.

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Then I tried to install Ubuntu via my bootable USB drive. In the middle of the installation, at the step it asks to select the partition, I cannot see my hard disk or any other partitions.

enter image description here

It shows only /dev/sda at Device for boot loader installation options. When I click Intall now button it gives an error.

enter image description here

How can I fix this issue and install Ubuntu on my unallocated space?

Malintha
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  • That is odd, you should see something like the first picture, but with the bottom section on top and then the listing of partitions. Can you redownload and burn another usb stick(or same one) and maybe try a different program to place the iso on usb. Dell is supposed to play nice with ubuntu. – crip659 Jun 04 '19 at 00:40
  • Do you have 'fast boot' enable on Win 10? Turn it off and shutdown windows and try again. – crip659 Jun 04 '19 at 00:44
  • Dell need UEFI updates & if SSD firmware updates. And then change drive setting in UEFI from RAID or Intel SRT to AHCI. you also need Windows fast start up off. Dell update UEFI/BIOS from Linux https://www.dell.com/support/article/us/en/19/sln171755/updating-the-dell-bios-in-linux-and-ubuntu-environments?lang=en https://askubuntu.com/questions/1042414/trying-to-install-ubuntu-on-dell-xps-15-9570 & https://askubuntu.com/questions/1046263/dell-xps-15-9570-2018-disable-nvidia-gpu & https://ubuntuforums.org/showthread.php?t=2353288 – oldfred Jun 04 '19 at 03:45

1 Answers1

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You've got a single SSD/HDD set up in RAID mode, and the Ubuntu installer won't recognize your SSD until you switch your disk setting in the BIOS from RAID to AHCI.

Making that switch comes with some problems though, as Windows will no longer boot.

You don't need to reinstall Windows...

Below, you'll find two different ways to solve this problem.

#Make sure to have a backup of your important Windows files!

Choice #1: Looking at this article https://samnicholls.net/2016/01/14/how-to-switch-sata-raid-to-ahci-windows-10-xps-13/ will show you how to make the change without having to reinstall Windows.

  • Boot to Windows with your current SATA controller configuration
  • Open Device Manager
  • Expand Storage Controllers and identify the Intel SATA RAID Controller
  • View properties of the identified controller
  • On the Driver tab, click the Update driver… button
  • Browse my computer…, Let me pick…
  • Uncheck Show compatible hardware
  • Select Microsoft as manufacturer
  • Select Microsoft Storage Spaces Controller as model #
  • Accept that Windows cannot confirm that this driver is compatible
  • Save changes, reboot to BIOS and change RAID SATA Controller to AHCI
  • Save changes and reboot normally, hopefully to Windows

Now you should be able to install Ubuntu in a dual-boot configuration.

Choice #2: See http://triplescomputers.com/blog/uncategorized/solution-switch-windows-10-from-raidide-to-ahci-operation/

  • Right-click the Windows Start Menu. Choose Command Prompt (Admin).
  • If you don’t see Command Prompt listed, it’s because you have already been updated to a later version of Windows. If so, use this method instead to get to the Command Prompt:
  • Click the Start Button and type cmd
  • Right-click the result and select Run as administrator
  • Type this command and press ENTER: bcdedit /set {current} safeboot minimal
  • If this command does not work for you, try bcdedit /set safeboot minimal
  • Restart the computer and enter BIOS Setup (the key to press varies between systems).
  • Change the SATA Operation mode to AHCI from either IDE or RAID (again, the language varies).
  • Save changes and exit Setup and Windows will automatically boot to Safe Mode.
  • Right-click the Windows Start Menu once more. Choose Command Prompt (Admin)
  • Type this command and press ENTER: bcdedit /deletevalue {current} safeboot
  • If you had to try the alternate command above, you will likely need to do so here also: bcdedit /deletevalue safeboot
  • Reboot once more and Windows will automatically start with AHCI drivers enabled.
heynnema
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