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How do I know what went wrong when "There was a problem.. report" box comes up every time I boot. How to stop the repeats after I "report" this?

Bhikkhu Subhuti
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1 Answers1

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It's a bug. I assume that you're using 19.04. Once you report a crash, it should clean up the crash files so that you don't see the same crash dialog again.

While viewing the crash dialog, you can flip down the details arrow to get the technical information about what went wrong.

Once you've reported it, to stop the repeats, we clear out the obsolete crash files, in terminal, type:

cd /var/crash # change directories

ls -al # see the various crash logs

sudo rm *.crash # delete obsolete crash files

heynnema
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    There is not detail thing. just report problem and cancel. I give up.. what to do.. Yes I'm running Mate 19.04 – Bhikkhu Subhuti Jun 09 '19 at 02:07
  • @BhikkhuSubhuti You asked the question "How do I know what went wrong", and " How to stop the repeats", and I answered both questions. Please remember to accept my answer if it was helpful. Thanks! – heynnema Jun 09 '19 at 02:55
  • Well, deleting the files did solve my problem, thanks. But there was no detail button the the report dialog. – Bhikkhu Subhuti Jun 10 '19 at 03:26
  • @BhikkhuSubhuti it's not a button, but a small sideways triangle... and I think it says "details" or "more information" next to it. – heynnema Jun 10 '19 at 12:22