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My computer doesn't recognize my hard disk Lacie. I have already used sudo fdisk -l, but my external hard disk is not in the list. The strange thing is that if I write lsusb this is the output:

Bus 002 Device 006: ID 059f:1090 LaCie, Ltd Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 004: ID 04f2:b5d7 Chicony Electronics Co., Ltd Bus 001 Device 003: ID 0cf3:e500 Atheros Communications, Inc. Bus 001 Device 002: ID 10c4:8108 Cygnal Integrated Products, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

So it seems that there is a Lacie somewhere....

When I go to search for disks, it shows me the Lacie, but I can see that there's no support.

What I have to do in this case?

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I have now tried with : ls -l /dev/disk/by-id/usb* | grep sd, and this is the output: lrwxrwxrwx 1 root root 9 lug 20 09:02 /dev/disk/by-id/usb-LaCie_P9227_Slim_0000NL376J7T-0:0 -> ../../sdb , it seems that is it, but now, how can use this information?

I have also tried this: dmesg, it shows me those two errors: [sdb] Asking for cache data failed [sdb] Assuming drive cache: write through

With lsblk command it shows me only sda, but no sdb.

Now I'am trying: dmesg | grep -i usb

and this is the output: [ 0.244678] ACPI: bus type USB registered [ 0.244678] usbcore: registered new interface driver usbfs [ 0.244678] usbcore: registered new interface driver hub [ 0.244678] usbcore: registered new device driver usb [ 1.279573] ehci_hcd: USB 2.0 'Enhanced' Host Controller (EHCI) Driver [ 1.279599] ohci_hcd: USB 1.1 'Open' Host Controller (OHCI) Driver [ 1.279622] uhci_hcd: USB Universal Host Controller Interface driver [ 1.279862] xhci_hcd 0000:00:14.0: new USB bus registered, assigned bus number 1 [ 1.281181] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002, bcdDevice= 4.18 [ 1.281183] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1 [ 1.281185] usb usb1: Product: xHCI Host Controller [ 1.281187] usb usb1: Manufacturer: Linux 4.18.0-25-generic xhci-hcd [ 1.281188] usb usb1: SerialNumber: 0000:00:14.0 [ 1.281373] hub 1-0:1.0: USB hub found [ 1.282048] xhci_hcd 0000:00:14.0: new USB bus registered, assigned bus number 2 [ 1.282051] xhci_hcd 0000:00:14.0: Host supports USB 3.0 SuperSpeed [ 1.282092] usb usb2: New USB device found, idVendor=1d6b, idProduct=0003, bcdDevice= 4.18 [ 1.282093] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1 [ 1.282095] usb usb2: Product: xHCI Host Controller [ 1.282096] usb usb2: Manufacturer: Linux 4.18.0-25-generic xhci-hcd [ 1.282097] usb usb2: SerialNumber: 0000:00:14.0 [ 1.282258] hub 2-0:1.0: USB hub found [ 1.282467] usb: port power management may be unreliable [ 1.616071] usb 1-1: new low-speed USB device number 2 using xhci_hcd [ 1.770436] usb 1-1: New USB device found, idVendor=10c4, idProduct=8108, bcdDevice= 0.00 [ 1.770437] usb 1-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0 [ 1.770438] usb 1-1: Product: USB OPTICAL MOUSE [ 1.770439] usb 1-1: Manufacturer: YSPRINGTECH [ 1.900677] usb 1-7: new full-speed USB device number 3 using xhci_hcd [ 2.049185] usb 1-7: New USB device found, idVendor=0cf3, idProduct=e500, bcdDevice= 0.01 [ 2.049186] usb 1-7: New USB device strings: Mfr=0, Product=0, SerialNumber=0 [ 2.176169] usb 1-8: new high-speed USB device number 4 using xhci_hcd [ 2.353208] usb 1-8: New USB device found, idVendor=04f2, idProduct=b5d7, bcdDevice=14.07 [ 2.353209] usb 1-8: New USB device strings: Mfr=3, Product=1, SerialNumber=2 [ 2.353210] usb 1-8: Product: EasyCamera [ 2.353211] usb 1-8: Manufacturer: Chicony Electronics Co.,Ltd. [ 2.353212] usb 1-8: SerialNumber: 0x0001 [ 2.360038] usbcore: registered new interface driver usbhid [ 2.360039] usbhid: USB HID core driver [ 2.361300] input: YSPRINGTECH USB OPTICAL MOUSE as /devices/pci0000:00/0000:00:14.0/usb1/1-1/1-1:1.0/0003:10C4:8108.0001/input/input3 [ 2.361357] hid-generic 0003:10C4:8108.0001: input,hidraw0: USB HID v1.11 Mouse [YSPRINGTECH USB OPTICAL MOUSE] on usb-0000:00:14.0-1/input0 [ 23.102147] usbcore: registered new interface driver btusb [ 26.364286] input: EasyCamera: EasyCamera as /devices/pci0000:00/0000:00:14.0/usb1/1-8/1-8:1.0/input/input7 [ 26.364336] usbcore: registered new interface driver uvcvideo [ 26.364337] USB Video Class driver (1.1.1) [ 540.419079] usb 2-3: new SuperSpeed Gen 1 USB device number 2 using xhci_hcd [ 540.439983] usb 2-3: New USB device found, idVendor=059f, idProduct=1090, bcdDevice= 0.01 [ 540.439989] usb 2-3: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 540.439993] usb 2-3: Product: P9227 Slim [ 540.439996] usb 2-3: Manufacturer: LaCie [ 540.439999] usb 2-3: SerialNumber: 0000NL376J7T [ 540.568414] usbcore: registered new interface driver usb-storage [ 540.581313] usbcore: registered new interface driver uas [ 611.235233] usb 2-3: cmd cmplt err -71 [ 611.975752] usb 2-3: USB disconnect, device number 2 [ 2298.733074] usb 1-3: new high-speed USB device number 5 using xhci_hcd [ 2298.887392] usb 1-3: New USB device found, idVendor=2237, idProduct=4225, bcdDevice= 1.10 [ 2298.887399] usb 1-3: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [ 2298.887402] usb 1-3: Product: eReader-4.5.9587 [ 2298.887406] usb 1-3: Manufacturer: Kobo [ 2298.887409] usb 1-3: SerialNumber: N709680008759 [ 2298.894193] usb-storage 1-3:1.0: USB Mass Storage device detected [ 2298.894979] scsi host2: usb-storage 1-3:1.0 [ 2366.427380] usb 1-3: USB disconnect, device number 5 [ 2393.507874] usb 2-3: new SuperSpeed Gen 1 USB device number 3 using xhci_hcd [ 2393.529078] usb 2-3: New USB device found, idVendor=059f, idProduct=1090, bcdDevice= 0.01 [ 2393.529084] usb 2-3: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 2393.529088] usb 2-3: Product: P9227 Slim [ 2393.529091] usb 2-3: Manufacturer: LaCie [ 2393.529094] usb 2-3: SerialNumber: 0000NL376J7T [ 4644.776572] usb 2-3: USB disconnect, device number 3 [ 4659.517859] usb 2-2: new SuperSpeed Gen 1 USB device number 4 using xhci_hcd [ 4659.539042] usb 2-2: New USB device found, idVendor=059f, idProduct=1090, bcdDevice= 0.01 [ 4659.539048] usb 2-2: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 4659.539052] usb 2-2: Product: P9227 Slim [ 4659.539055] usb 2-2: Manufacturer: LaCie [ 4659.539058] usb 2-2: SerialNumber: 0000NL376J7T [ 4668.693905] usb 2-2: USB disconnect, device number 4 [ 4680.110034] usb 2-2: new SuperSpeed Gen 1 USB device number 5 using xhci_hcd [ 4680.131104] usb 2-2: New USB device found, idVendor=059f, idProduct=1090, bcdDevice= 0.01 [ 4680.131109] usb 2-2: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 4680.131113] usb 2-2: Product: P9227 Slim [ 4680.131116] usb 2-2: Manufacturer: LaCie [ 4680.131118] usb 2-2: SerialNumber: 0000NL376J7T [ 4701.646045] usb 2-2: USB disconnect, device number 5 [ 4753.686126] usb 2-3: new SuperSpeed Gen 1 USB device number 6 using xhci_hcd [ 4753.707418] usb 2-3: New USB device found, idVendor=059f, idProduct=1090, bcdDevice= 0.01 [ 4753.707424] usb 2-3: New USB device strings: Mfr=2, Product=3, SerialNumber=1 [ 4753.707428] usb 2-3: Product: P9227 Slim [ 4753.707431] usb 2-3: Manufacturer: LaCie [ 4753.707434] usb 2-3: SerialNumber: 0000NL376J7T

And the end there is Lacie and it says "New Usb device found".

Now that I'am seeing this code I can notice that there are many usb, but he says that they are all disconnected. But Lacie is connected with usb cable.

Now I use this command: ls /dev | grep sd

this is the output: sda sda1 sda2 sda3 sda4 sda5 sda6 sdb

Lacie must be the sdb one.

I'am searching for the error, now I see that I can't open sdb and this is the error message: The super-blocco could not be read or does not describe a valid ext2/ext3/ext4 file system. If the device is valid and it really contains an ext2/ext3/ext4 file system (and not swap or ufs or something else), then the super-blocco is corrupt, and you might try running e2fsck with an alternate super-blocco: e2fsck -b 8193 <device> or e2fsck -b 32768 <device>

So, as I understand, it can't read the super-block sdb.

Now I see that there is an error of input/output for my device Lacie.

Fo solving the super-block I have tried this command: sudo su for count in 1 2 3 4; do mkdir /mnt/sdb$count; mount /dev/sdb$count /mnt/sdb$count; done exit

This is the output: /mnt/sdb$count; mount /dev/sdb$count /mnt/sdb$count; done mount: /mnt/sdb1: special device /dev/sdb1 does not exist. mount: /mnt/sdb2: special device /dev/sdb2 does not exist. mount: /mnt/sdb3: special device /dev/sdb3 does not exist. mount: /mnt/sdb4: special device /dev/sdb4 does not exist.

It seems that my Lacie for my computer does not exist, even if it is connected and it lighten.

Things get worst: I'am listening to a bad noise from my Lacie.

I'am hiking that it is searously damaged the Lacie, the bip seems to show that there are physical damages.

GenginsKant
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  • Please add additional information to your question (it's easier to read, can be edited & has better formatting options). I prefer lsblk(list block devices) myself to get information about drives pre-mounting - but your comment is hard to read. – guiverc Jul 20 '19 at 08:23
  • I tried lsbk but it does not show the sdb I'am serching for. It only show a sda, wich is the memory of my computer and not the extenral one. I have reposted the comment below with some new informations. – GenginsKant Jul 20 '19 at 08:26
  • External hard drive and usb3.. See if this helps: # echo "options usb-storage quirks=059f:1090:u" >> /etc/modprobe.d/usb-storage-quirks.conf # update-initramfs -u And then reboot. – ejjl Jul 20 '19 at 10:29

1 Answers1

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Had a similar issue with a Lacie d2 Quadra USB 3.0. Worked fine if connected to a Windows PC, but not so much with Ubuntu (22.04).

Luckily, the d2 Quadra has an eSATA connector. This interface seems to be kind of rare these days, at least in the "office environment". So I bought one of these USB-to-eSATA converters - works perfectly! Problem solved.

FObersteiner
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