2

I've had to remove my graphics card for some time and I've just connected my screen to the Gigabyte Z390 AORUS Pro motherboard output HDMI. But I can't change the monitor resolution to 2k (1440p), even though the Gigabyte spec states the onboard graphics has 1 x HDMI port, supporting a maximum resolution of 4096x2160@30 Hz, Support for HDMI 1.4 version and HDCP 2.2, and the CPU's specs for UHD630 graphics onboard calls for 4096x2304 .

I've followed steps here but it's not working, just changed the Login screen to 2k resolution.

Also I've copied the bin that describes this post, without any result.

Some outputs from related commands.

xrandr:

Screen 0: minimum 8 x 8, current 720 x 576, maximum 32767 x 32767
HDMI1 connected primary 720x576+0+0 (normal left inverted right x axis y axis) 530mm x 300mm
   720x576       50.00* 
   720x480       60.00    59.94  
   640x480       60.00    59.94  
VIRTUAL1 disconnected (normal left inverted right x axis y axis)

uname -a:

Linux cristian 4.15.0-55-generic #60-Ubuntu SMP Tue Jul 2 18:22:20 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux

lspci:

00:00.0 Host bridge: Intel Corporation Device 3e30 (rev 0a)
00:02.0 VGA compatible controller: Intel Corporation Device 3e98
00:12.0 Signal processing controller: Intel Corporation Cannon Lake PCH Thermal Controller (rev 10)
00:14.0 USB controller: Intel Corporation Cannon Lake PCH USB 3.1 xHCI Host Controller (rev 10)
00:14.2 RAM memory: Intel Corporation Cannon Lake PCH Shared SRAM (rev 10)
00:16.0 Communication controller: Intel Corporation Cannon Lake PCH HECI Controller (rev 10)
00:17.0 SATA controller: Intel Corporation Cannon Lake PCH SATA AHCI Controller (rev 10)
00:1b.0 PCI bridge: Intel Corporation Device a340 (rev f0)
00:1c.0 PCI bridge: Intel Corporation Device a338 (rev f0)
00:1d.0 PCI bridge: Intel Corporation Cannon Lake PCH PCI Express Root Port 9 (rev f0)
00:1f.0 ISA bridge: Intel Corporation Device a305 (rev 10)
00:1f.3 Audio device: Intel Corporation Cannon Lake PCH cAVS (rev 10)
00:1f.4 SMBus: Intel Corporation Cannon Lake PCH SMBus Controller (rev 10)
00:1f.5 Serial bus controller [0c80]: Intel Corporation Cannon Lake PCH SPI Controller (rev 10)
00:1f.6 Ethernet controller: Intel Corporation Ethernet Connection (7) I219-V (rev 10)

lshw | grep -A5 "Moth":

description: Motherboard
       product: Z390 AORUS PRO-CF
       vendor: Gigabyte Technology Co., Ltd.
       physical id: 0
       version: x.x
       serial: Default string 

In my Windows partition, all works perfectly without any configuration so I suppose that all is OK in BIOS configuration.

K7AAY
  • 17,202
  • 1
    You could try a newer kernel like 5.1 – WinEunuuchs2Unix Jul 23 '19 at 18:00
  • 1
    How can I install that kernel? – legomolina Jul 23 '19 at 18:11
  • 1
    See: https://askubuntu.com/questions/119080/how-to-update-kernel-to-the-latest-mainline-version-without-any-distro-upgrade – WinEunuuchs2Unix Jul 23 '19 at 18:44
  • 1
    Added extra info as @K7AAY requested – legomolina Jul 23 '19 at 18:57
  • 1
    Any idea @K7AAY about mottherboard? – legomolina Jul 24 '19 at 15:00
  • 1
    First, I would try different screen frequencies; what are you running the screen at now? Then, since Gigabyte does not support Linux, I would try generating LiveUSB flash drives with Ubuntu 19.04 https://ubuntu.com/download/desktop, Ubuntu Budgie 19.04 https://ubuntubudgie.org/downloads, Ubuntu MATE 19.04 https://ubuntu-mate.org/download/, Kubuntu 19.04 https://kubuntu.org/getkubuntu/, Lubuntu 19.04 https://lubuntu.me/downloads/, and Xubuntu 19.04 https://xubuntu.org/download/ to see if booting with a different kernel lets you get to 1440p. – K7AAY Jul 24 '19 at 16:32
  • Kernel 5.1 probably will not help. I'm using 5.1.16 and I'm having analogous problem with my iy-8750H and GTX1050Ti/intel 930. It doesn't see external hdmi with i915 card. However it worked smoothly with older Ubuntu (ex. original 18.04 without any updates). – user2707175 Aug 03 '19 at 20:39

1 Answers1

1

Finally I installed Ubuntu Budgie 19.04 as @K7AAY recommended and all works fine.