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I'm trying to install ubuntu for some time now,whatever i do(without or with installing) i get black screen . Tried every single option(disable fast boot,disable secure boot,nomodeset etc) but still end up with black screen.

hp envy x360 - i7 5500u intel hd graphics 5500

Bootable usb is working,tried on my roommates laptop also HP.

Anybody ?

thanks in advance :)

Daut Daut
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  • Does the computer POST? Are you able to enter the BIOS? – engineerRed Oct 19 '19 at 19:47
  • yes I am and what do you mean by POST ? – Daut Daut Oct 20 '19 at 20:37
  • "Power On Self Test." It occurs prior to loading the operating system and detects if the hardware is present. However, it sounds like the hardware all works. When you have a black screen, try pressing Ctrl + Alt + F1 to see if a console login appears. Does this work? – engineerRed Oct 23 '19 at 02:17

1 Answers1

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This sounds like a graphics problem. To confirm, please follow these steps:

  • Power on your machine with the Ubuntu boot-able installation USB connected.
  • You might need to hold the left Shift at boot to see this screen:

enter image description here

  • Press F6 to bring up the Other Options menu.
  • Select nomodeset and press Enter so it becomes selected with an x in front of it like in the image above.
  • Press Esc once.
  • Select Try Ubuntu without installing and press Enter

Now try Ubuntu. If it works fine on your system, please move on to installation.

You will need to connect your computer to the Internet and make sure to select Install third-party software for graphics when you are presented with this screen:

enter image description here

If you manage to install Ubuntu successfully. Then you solved the installation issue.

If all good, then well done.

If you require more help with configuring your graphics, then you are most welcome to open a new question and we will help.

Best of luck

Raffa
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    Hi,thanks for your reply. When I boot I end up with GNU GRUB v2.02 screen,so after presing e, I input nomodest before quiet splash. In the end end up with black screen. – Daut Daut Oct 20 '19 at 20:47
  • @DautDaut can you put your full setup? How you added nomodest? It is stuck and nothing happens – Nasser Ali Karimi Sep 17 '23 at 03:35