After 19.10 upgrade I have an extra frozen cursor

Question

I recently upgraded from 19.04 to 19.10. Ever since, there has been an extra (large) cursor in the lower right of my screen. It is frozen and does not move. It returns on the lockscreen, sleep and restore, and also persists unmoved when I change workspaces or bring up the dash.

Interestingly, while here is a clear demonstration this cursor exists from an external (phone) picture:

When I use the screen shot utility, even with "include cursor" selected, I cannot capture the phantom cursor, just the true cursor.

How can I make this frozen phantom cursor disappear?

Does the cursor change when you change the background? I'm wondering if this is some kind of trick image. Also, is this on the actual machine or through a remote session? I know this is clutching at straws but the thing that's really odd is that they're different sizes. Can you also include the contents of /etc/X11/xorg.conf and/or /etc/X11/xorg.conf.d/*? — tudor -Reinstate Monica-, Nov 13 '19 at 04:45
Also, I tested this and this is not the normal behaviour of UA's "Mouse Keys". — tudor -Reinstate Monica-, Nov 13 '19 at 04:48
Is there any sort of magnifier accessibility program running in the background? — QuickishFM, Nov 16 '19 at 21:25
@tu-ReinstateMonica-dorduh, I appear to have neither of those files?```$ cat /etc/X11/x xinit/ xkb/ xsm/ — Mittenchops, Nov 16 '19 at 22:29
@QuickishFM, not intentionally, and I am not aware of one. Is that Orca to look for in task manager? — Mittenchops, Nov 16 '19 at 22:30

score 0 · Answer 1 · answered Nov 18 '19 at 13:28

0

Did you try to change the interface at logging screen? Does the cursor still appear whatever interface you select ?

(I don't have Ubuntu 19 but 18.04 LTS but I guess changing interface should work the same (?))

answered Nov 18 '19 at 13:28

Jeanba

768

score 0 · Answer 2 · answered Jun 16 '21 at 14:55

I had a similar problem, though not related to upgrading, so this may be of help to others with a similar bug on 18.04. I had been trying to add additional monitor displays which caused an extra (frozen) cursor to appear.

I tried switching to a different TTY (via crtl alt F7) and then back to desktop (crtl alt F1). On the login screen, the second cursor was gone, so I logged in. When I pressed enter, my current cursor became frozen and a second cursor appeared which I had control over.

There must be some GNOME Ubuntu magic happening behind the scenes with this bug, and this isn't a complete solution, but at least I could "move" the second cursor (into a corner) before logging in to desktop.

After 19.10 upgrade I have an extra frozen cursor

2 Answers2