Graphic drivers are not working, how do you install new ones?

Question

I was trying to install new drivers for my AMD Radeon R7 240 graphics card, but when I rebooted my computer (OS Ubuntu 18.04) it seems like the drivers don't work and I can't really access the computer other than a terminal window.

I have tried to boot in safe mode but it doesn't seem to work, so I was wondering if there is any way that I can install the drivers via the terminal?

The question is unclear. What is your OS? What drivers you are asking about? What is "your graphics card"? — Pilot6, Nov 19 '19 at 23:17
It's a Radeon R7 240, not sure about the drivers, all I know is that they are not working. — Localos, Nov 19 '19 at 23:38
So you installed something that is not working... I can suggest removing that something. — Pilot6, Nov 19 '19 at 23:40
The problem is that I don't have any idea how to do that or how to install new drivers — Localos, Nov 19 '19 at 23:43
I downloaded a tar.gz file from the AMD website, and then followed instructions on how to install the drivers (with terminal) — Localos, Nov 19 '19 at 23:46
Please edit your question to include all of this important information. Do not bury it in comments. — user535733, Nov 20 '19 at 00:21
So follow instructions to uninstall them. But first I would suggest to disable Secure Boot in BIOS settings. Most likely the driver will work. — Pilot6, Nov 20 '19 at 10:33
Take a look to ubuntu-drivers (sudo ubuntu-drivers autoinstall). Would be great if you edit your question adding the output of inxi -SMG -! 31 -y 80 — Pablo Bianchi, Nov 22 '19 at 01:14

thiggy01 · Accepted Answer · 2019-11-20T01:01:19.357

According to https://www.amd.com/en/support/kb/faq/gpu-635.

First, you should update your system with sudo apt update; sudo apt dist-upgrade; sudo reboot. After reboot, you should check if AMDGPU-PRO Driver package is already installed on your system with dpkg -l amdgpu-pro. Then, download your specific amd driver with wget --referer=https://www.amd.com https://drivers.amd.com/drivers/linux/amdgpu-pro-19.30-934563-ubuntu-18.04.tar.xz, extract its contents with tar -Jxvf amdgpu-pro-19.30-934563-ubuntu-18.04.tar.xz and enter in the driver directory with cd amdgpu-pro-19.30-934563-ubuntu-18.04. Finally, you could install it with ./amdgpu-pro-install -y; sudo reboot

Make sure you are a member of the video group with groups command and, if you are not yet in that group, just add yourself with sudo usermod -a -G video $LOGNAME.

If anything goes wrong, you can remove AMDGPU-PRO driver with amdgpu-pro-uninstall.

That's it.

If this answer don't work, consider reformulating your question with the exact steps that you made before getting to your current point.

Here is a overview of all commands typed above for preparing your distro, downloading your specific driver and installing it.

sudo apt update; sudo apt dist-upgrade; sudo reboot
dpkg -l amdgpu-pro
wget --referer=https://www.amd.com https://drivers.amd.com/drivers/linux/amdgpu-pro-19.30-934563-ubuntu-18.04.tar.xz
tar -Jxvf amdgpu-pro-19.30-934563-ubuntu-18.04.tar.xz
cd amdgpu-pro-19.30-934563-ubuntu-18.04
/amdgpu-pro-install -y; sudo reboot

Baa · Answer 2 · 2019-11-22T08:28:17.080

0

Sorry apparently the below won't work for AMD devices, I'll leave it here as it could help with other connected devices.

You can run ubuntu-drivers list to show all drivers available for your hardware.

If the list looks right, you can run sudo ubuntu-drivers install to install them automatically. Or to install individually listed drivers run sudo apt install <driver>

edited Nov 22 '19 at 08:28

answered Nov 19 '19 at 23:20

Baa

3,452

Nothing shows up when I run the "ubuntu-drivers list" command – Localos Nov 19 '19 at 23:27
3

This is not applicable to AMD devices. – Pilot6 Nov 19 '19 at 23:32

Graphic drivers are not working, how do you install new ones?

2 Answers2