Ubuntu 18.04 not detecting a partition for installer

Question

I was following the below guide, but when reaching step 6 to allocate drive space, Ubuntu does not seem to detect my hard drive. Below is the screenshot of the drive selection tab. Thanks in advance. https://tutorials.ubuntu.com/tutorial/tutorial-install-ubuntu-desktop#5

Laptop

Asus Vivobook
Model: X512FA-BI7A
Ubuntu 18.04.3 LTS

Additionally, when I try to add a drive or partition during the installer, the installer crashes and references this error

https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1064151

Does this machine have an existing OS or partiitons? If so, what are they? — user535733, Dec 04 '19 at 23:33
The machine is running a brand new copy of Windows 10 with the default partitions. This is the first time I have booted it up — jimraynor, Dec 04 '19 at 23:49
Many new systems still need UEFI update & if SSD drive firmware update. You also need to have Windows fast start up off as that sets hibernation flag which prevents Linux NTFS from seeing it. http://askubuntu.com/questions/843153/ubuntu-16-showing-windows-10-partitions & https://askubuntu.com/questions/145902/unable-to-mount-windows-ntfs-filesystem-due-to-hibernation Be sure to boot in UEFI boot mode. https://help.ubuntu.com/community/UEFI & https://askubuntu.com/questions/221835/installing-ubuntu-on-a-pre-installed-windows-10-with-uefi — oldfred, Dec 05 '19 at 15:29
Possible duplicate of Will my drive show up when installing Windows if I change it from RAID to AHCI? — user68186, Dec 05 '19 at 16:03
Please don't put solved in your question. Put the detailed solution in Your Answer and after the required wait time accept your answer as correct. This will help others. — user68186, Dec 05 '19 at 16:05
Does this answer your question? Trouble installing Ubuntu for dual boot along with Windows 10. The installation type table is empty — Elder Geek, Dec 05 '19 at 20:17

score 0 · Answer 1 · answered Dec 05 '19 at 00:59

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Go back into Windows, right click on the Windows icon, choose Disk Management, and see if the disc was formatted as a Basic drive or a Dynamic drive.

If the latter, you will need to convert it back from Dynamic to Basic (alternate) before you can install Ubuntu or anything else.

HOWEVER: Repartitioning a drive is the easiest way to erase everything on it and lose all your data, programs, and operating system. Go carefully; make two backups to external media or the cloud, and verify each before you proceed, unless you are 100% ready to permanently remove Windows and all its data.

answered Dec 05 '19 at 00:59

K7AAY

17,202

These drives are basic drives – jimraynor Dec 05 '19 at 02:07
Drives, plural? Are they in a RAID? – K7AAY Dec 05 '19 at 03:06
Drive* Sorry, it it was 1 single drive and partition – jimraynor Dec 05 '19 at 14:58

score 0 · Answer 2 · answered Dec 05 '19 at 16:13

0

Solved. I had to change the sata configuration to AHCI from within the BIOS.

Thank you all for your input.

answered Dec 05 '19 at 16:13

jimraynor

1

Ubuntu 18.04 not detecting a partition for installer

2 Answers2