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I am using an Acer Predator Helios 300 Core i7 7th Gen - G3-572 Gaming Laptop(having Nvidia Geforce 1050Ti graphics card). It originally comes with Windows 10 and I made it dual boot and installed Ubuntu 16.04 on it. When I am connecting a monitor to the laptop via HDMI cable, it failed to detect it. When I am doing the same while using Windows 10, it is successfully detecting it. I have tried every solution I found online but unable to solve the issue. Whenever I am installing Nvidia driver, I got stuck in an infinite login loop, unable to solve it either.

Ubuntu Specifications:

  • Processor: Intel® Core™ i7-7700HQ CPU @ 2.80GHz × 8
  • Graphics: llvmpipe (LLVM 6.0, 256 bits)
  • OS type: 64 bit

From above specs, it's clearly visible that Nvidia driver is not Installed. I would really appreciate someone's help/guidance on the same. Thanks in advance!

EDIT : Output of sudo lshw -C display

*-display               
       description: VGA compatible controller
       product: GP107M [GeForce GTX 1050 Ti Mobile]
       vendor: NVIDIA Corporation
       physical id: 0
       bus info: pci@0000:01:00.0
       version: a1
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress vga_controller bus_master cap_list rom
       configuration: driver=nvidia latency=0
       resources: irq:16 memory:a3000000-a3ffffff memory:90000000-9fffffff memory:a0000000-a1ffffff ioport:4000(size=128) memory:a4080000-a40fffff   *-display UNCLAIMED
       description: VGA compatible controller
       product: Intel Corporation
       vendor: Intel Corporation
       physical id: 2
       bus info: pci@0000:00:02.0
       version: 04
       width: 64 bits
       clock: 33MHz
       capabilities: pciexpress msi pm vga_controller bus_master cap_list
       configuration: latency=0
       resources: memory:a2000000-a2ffffff memory:b0000000-bfffffff ioport:5000(size=64) memory:c0000-dffff
Anubhav Singh
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1 Answers1

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Ubuntu 16.04 was a pain to get any Nvidia drivers working. Next week Ubuntu 20.04 is being released and I'd recommend Ubuntu 18.04 or 20.04.

Considering you have a decent and newer Nvidia card. This site helped me get Nvidia working a few years ago. Do all your updates and upgrades first. Maybe even do-release-upgrade and move up to 18.04.

I recommend proprietary drivers for Nvidia cards, skip the open source.

https://www.cyberciti.biz/faq/ubuntu-linux-install-nvidia-driver-latest-proprietary-driver/

Unable to install Nvidia drivers on Ubuntu 18.04.1

https://linuxconfig.org/how-to-install-the-nvidia-drivers-on-ubuntu-18-04-bionic-beaver-linux

Found this based on lshw output from: lshw -C display shows UNCLAIMED for GT840M graphics card

Secure Boot does not let the nvidia module load.

Disable Secure boot in BIOS and it should be solved.

You can see this question for more information.

Czar
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  • Thanks for your reply. I was previously using ubuntu 18.04 and was able to successfully installed the NVIDIA driver, but due to a project, I switched back to 16.04. – Anubhav Singh Apr 16 '20 at 07:51
  • Either manually install the latest 16.04 kernel v4.15.x or install HWE sudo apt-get install --install-recommends linux-generic-hwe-16.04 xserver-xorg-hwe-16.04 Also apt remove --purge nvidia-* all nvidia driver and apt autoremove to clean up system. Reboot and try doing a TTY install instead of the GUI install. – Czar Apr 17 '20 at 13:27
  • https://wiki.ubuntu.com/Kernel/LTSEnablementStack – Czar Apr 17 '20 at 13:33
  • Post your output to this command sudo lshw -C display – Czar Apr 18 '20 at 19:21
  • I added the output as per your request. – Anubhav Singh Apr 19 '20 at 10:53
  • This will show all Nvidia installed packages dpkg -l | grep -i nvidia and this should have not output since you are running Nvidia proprietary drivers lsmod | grep nouveau [https://askubuntu.com/questions/271613/am-i-using-the-nouveau-driver-or-the-proprietary-nvidia-driver] – Czar Apr 19 '20 at 18:47
  • And you can confirm driver version with this nvidia-smi and then you can check Nvidia site if you want to try a newer or older driver. Hopefully that will help find a driver that works best for you. – Czar Apr 19 '20 at 18:58