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I installed Ubuntu 20.04 on a Dell XPS 15 and it said "install successful, click restart" and when I restart it just opens the grub> menu. Why is that? How can I just load ubuntu and use my computer?

Alexander Mills
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    May be best to see details, use ppa version with your live installer (2nd option) or any working install, not older Boot-Repair ISO: Please copy & paste the pastebin link to the Boot-info summary report ( do not post report), the auto fix sometimes can create more issues. https://help.ubuntu.com/community/Boot-Repair – oldfred Jun 07 '20 at 02:27

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I ran into the same issue after upgrading a System76 desktop from 18.04 LTS to 20.04 LTS. It done this the day before on two laptops without having any issues. On-line suggestions included downloading and running a boot repair package and various other things, none of which worked.

What did work was NOT checking the box "install 3rd party software" in the install sequence. I eventually remembered having exactly this problem two years ago when I upgraded the same machine from 16.04 LTS to 18.04 LTS. Once the install completed and it booted on its own properly, I went in and enabled these packages in the update manager manually.

I'll mention one other thing you might try if this doesn't work: take a look at this thread: Ubuntu 20.04 black screen after installing, no booting

jkcunningham
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