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I have a MSI MEG-Ace x570 Mobo with built in Wifi, I also have a Ubit Wifi card. They are both AX200 Wifi 6 Intel cards and I have downloaded the firmware and updated my lib/firmware files under the direction of a plethora of suggestions.

I have read many posts, such as Locating Drivers for Intel AX200 Wireless on 5.1 Kernel, Intel iwlwifi core release and iwlwifi fails to load firmware on stable kernel (5.4) and latest (5.6), regarding this problem as well as others that are similar, but ultimately this is working intermittently at best, and with no knowledge of what solved/caused the problem each time. By this I mean I can download and install drivers in the lib/firmware and reboot and it doesn't work. Then do nothing and reboot again and it works, then open Windows (which always sees the drivers) play games for 2 days, then reboot Linux and it doesn't work. Then I reboot Ubuntu and it still doesnt work then two days later it works, then i reboot straight to Ubuntu and it doesnt work. Doesn't work means I get the no wifi-adapter found. This is usually coupled with a network UNCLAIMED message from:

lshw -C net

So what I have done currently is plug in an ethernet cable, this seems fairly stable, however due to location of the desktop in question the ethernet connecton is from a laptop acting as a WiFi --> Ethernet router.

I would very much appreciate any troubleshooting assistance and then a clear understanding of what the steps are doing such that I can see what the problem is. It is curious to me that Windows just works, i.e. not a hardware problem. Also that the only success I have in seeing my built in MoBo Wifi is when the other WiFi card is plugged in, i.e. I either have two WiFi options or no options.

If the above doesn't constitute a 'proper' question then my question is this. 'Why is my Intel 6 AX200 WiFi adapter built in to MSI Meg-ACE x570 MoBo not working, unless I install a separate Ubit Intel 6 AX200 Wifi card, at which point both work intermittently?'

Please see attached screenshot of lshw -c net and additional drivers:

here

Edit: I turned my PC back on and disabled the built in Wifi from the Bios. This seems to have given me just the network card please see attached image for lshw -c net output and device drivers:

lshw -c net

Lorenz Keel
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Tom
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  • In Software & Updates -> Additional Drivers -> make a screenshot and edit your question. Also add the whole output of sudo lshw -c network – kannzzmm2 Jul 14 '20 at 15:06
  • Hi Kannzzmm2,

    here is the screenshot [https://ibb.co/HdG88j8] with the information, I hope this helps. Let me know if you need anything else

     – Tom Jul 14 '20 at 15:39
  • is not available, edit your question and post the screenshot and output of the command sudo lshw -c network – kannzzmm2 Jul 14 '20 at 15:45
  • Apologies, try now. It said I wasn't allowed but uploaded it anyway – Tom Jul 14 '20 at 15:50

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