1

I tried upgrading my Ubuntu from 11.10 to the new 12.04 and I had to force my computer off because it froze. I thought I had to restart the upgrade process, but apparently it somehow finished upgrading. Unfortunately, now I can't log in.

There is a black terminal-like screen asking for an "Ubuntu Username" and "password". I keep keying in my computer name and password in different ways, but it keeps saying it's invalid.

I don't want to restart my artworks that I worked days on.

How can I get on the new Ubuntu without losing my stuff?

(note my laptop doesn't use f# keys)

mickmackusa
  • 850
Kelsey Reed
  • 21
  • 3

1 Answers1

0

you have a couple questions in there, so let's break this down one at a time:

  1. Try logging in again:

    Just to cover all your bases, have you checked to see if caps lock, etc. might be turned on when entering your password?

  2. Accessing your files:

    Boot from a LiveCD and select "Try Ubuntu" (don't install). You can "rescue" your files by mounting the disk, and copying them to an external harddrive or a usb key. Depending on the permissions of your home folder you may need to use sudo to copy things over. (e.g., open a terminal window and enter gksu nautilus to open a file browser with sudo privileges)

  3. Restoring/Reinstalling the system:

    Once you have all your files safely backed up you can try fixing the system (although, I'm not sure how in your case. You can try booting into a recovery shell as root, and change the user password see HERE). Or, with your files safe, you could just reinstall.

Community
  • 1
amc
  • 7,142