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I did some updates with the Ubuntu update manager and now I am stuck on the Ubuntu 18.04 purple screen with the 4 dots. I am able to go in recovery mode.

I am on Ubuntu 18.04 and I have a Dell Latitude. The kernel versions I have available in GRUB are:

  • 5.4.0-42-generic
  • 5.3.0-62-generic

I know that there are many questions like this out there and I tried these without any luck:

  1. This solution
  2. This solution
  3. In the past, I used this solution.
    • The problem continued since the package always wanted to be updated so I put it on hold with echo "intel-microcode hold" | sudo dpkg --set-selections (from this solution)
  4. This solution

I am not able to understand where it gets stuck, is there any way to do that?

Can anyone help me out?

desmond13
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1 Answers1

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After many different solutions tested (I was going crazy) I understood that the thing that was making my ubuntu partition stuck in the purple screen was just a USB 3.0 hard disk.

Indeed, I can reproduce the error as many times as I want and it happens consistently that when I connect the hard disk I get stuck, when it is disconnected it does not get stuck.

I hope that this will help someone else like me in this situation.

desmond13
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