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Specs:

  • model: ACER Aspire 3 NX.HVUEU.01A
  • CPU: Ryzen 5 3500u
  • GPU: AMD Ryzen 5 3500U with Radeon Vega Mobile GFX
  • OS: preinstalled Windows 10

This is the point where my laptop freezes:

enter image description here

And this might be my main problem:

And this might be my main problem

karel
  • 114,770
green1490
  • 1
  • Have you updated UEFI and if SSD, SSD firmware? Changed RAID/Intel RST to AHCI? Issues with Acer common across many models. Acer Aspire A315-53-386P remove RAID from drive https://askubuntu.com/questions/1167506/the-installation-window-dont-show-a-root-file-system-for-choose-in-the-installa & http://askubuntu.com/questions/627416/acer-aspire-e15-will-not-dual-boot & https://askubuntu.com/questions/1217061/installation-on-acer-swift-5-freezes-no-partitions-shown – oldfred Sep 17 '20 at 15:17
  • Did all the thing. – green1490 Sep 17 '20 at 17:00

1 Answers1

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I had the same problem as you. I finally could boot KALI distro (in live first, then installing it completely). To do that, I changed manually in the GRUB.CFG file the boot options, adding the following ones:

noeject noautomount acpiphp.disable=1 pcie_aspm=off nvme_core.default_ps_max_latency_us=14000

It worked!

I need to thank all the users of various forum who gave some piece of information.

What I understood is that the specific model of SSD Drive (a Western Digital SSD drive) was not recognized.

Eliah Kagan
  • 117,780
Pierre
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