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I have spent the last 3 days reading through forums and trying different fixes but nothing seems to work for me.

Observed behaviour

The headphones are detected, and both alsamixer and pavucontrol switch device when plugged. pavucontrol shows the volume bar moving as if audio was indeed being played, not I can't head anything. The moment I unplug my headphones, audio is played on speakers correctly.

Attempts at fixing the issue

  • Playing with pavucontrol and alsamixer: one popular solution seems to be the below commands. This had worked in the past, but I had to wipe Ubuntu and install it again from scratch and the second time it didn't work.

    sudo apt-get update
sudo apt-get upgrade
sudo apt-get remove --purge alsa-base pulseaudio
sudo apt-get install alsa-base pulseaudio pavucontrol
sudo alsa force-reload

  • At the end of this thread, there is the idea of adding 'options snd-hda-intel index=0 model=headset-mode,asus-g73jw' to /etc/modprobe.d/alsa-base.conf. Given that I don't have that model I tried instead

    'options snd-hda-intel index=0 model=headset-mode'

    and

    'options snd-hda-intel index=0 model=asus-mode1'

System description

Dual-booting Windows 10 and Ubuntu 20.04.1 LTS.

sudo lshw
luispc                      
    description: Notebook
    product: GL503VM
    vendor: ASUSTeK COMPUTER INC.
    version: 1.0

$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: ALC295 Analog [ALC295 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

EDIT: I found this post where the situation is identical, and his solution was my second attempt. Yet, didn't work for me. It seems to be ASUS-related though.

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Luisda
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  • Could it be related to this issue? https://askubuntu.com/questions/587131/no-sound-from-headphones-ubuntu-14-04?rq=1 – Nikolaj Hansen Sep 29 '20 at 15:37
  • The issue you mention @NikolajHansen concerns Clevo laptops and mine is ASUS. Besides, I don't get audio on headphones even from a cold start. – Luisda Sep 29 '20 at 15:43
  • you are right, but I think you should focus more on the chipset on your sound card than the make of your laptop. Google tells me lots have problems with it. – Nikolaj Hansen Sep 30 '20 at 16:16

0 Answers0