Please help to swith on ethernet on my HP laptop

Question

I have HP Pavilion - 15-cs3073cl, officially there are no Linux drivers on HP website I have installed Ubuntu 20.04 WiFi is working fine but Ethernet not I have also Windows 10 installed on this laptop and under the Windows Ethernet is working also. Here is the result of command "sudo lshw -C network":

...
*-network UNCLAIMED
       description: Ethernet controller
       product: RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
       vendor: Realtek Semiconductor Co., Ltd.
       physical ID: 0
       bus info: pci@0000:10:00.0
       version: 15
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix bus_master cap_list
       configuration: latency=0
       resources: ioport:3000(размер=256) память:51004000-51004fff память:51000000-51003fff

There is no option to swith on Ethernet or create a new connection in the setting page

Ethernet setting page

I'm not good in Linux, could anyone help me in this question?

ifconfig

lo: flags=73<UP,LOOPBACK,RUNNING>  mtu 65536
        inet 127.0.0.1  netmask 255.0.0.0
        inet6 ::1  prefixlen 128  scopeid 0x10<host>
        loop  txqueuelen 1000  (Local Loopback)
        RX packets 866  bytes 75738 (75.7 KB)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 866  bytes 75738 (75.7 KB)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0
wlo1: flags=4163<UP,BROADCAST,RUNNING,MULTICAST>  mtu 1500
        inet 192.168.43.105  netmask 255.255.255.0  broadcast 192.168.43.255
        inet6 fe70::c8f6:ef26:54cc:4ef  prefixlen 64  scopeid 0x20<link>
        ether 6c:46:2a:ec:4e:21  txqueuelen 1000  (Ethernet)
        RX packets 5868  bytes 2778399 (2.7 MB)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 5642  bytes 1122951 (1.1 MB)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

sudo service networking status

etworking.service
     Loaded: masked (Reason: Unit networking.service is masked.)
     Active: inactive (dead) since Thu 2020-10-08 22:11:28 +03; 28min ago
   Main PID: 855 (code=exited, status=0/SUCCESS)
окт 08 22:03:38 Workpc systemd[1]: Starting Raise network interfaces...
окт 08 22:03:38 Workpc systemd[1]: Finished Raise network interfaces.
окт 08 22:11:28 Workpc systemd[1]: Stopping Raise network interfaces...
окт 08 22:11:28 Workpc systemd[1]: networking.service: Succeeded.
окт 08 22:11:28 Workpc systemd[1]: Stopped Raise network interfaces.

sudo service network-manager status

etworkManager.service - Network Manager
     Loaded: loaded (/lib/systemd/system/NetworkManager.service; enabled; vendor preset: enabled)
     Active: active (running) since Thu 2020-10-08 22:28:27 +03; 13min ago
       Docs: man:NetworkManager(8)
   Main PID: 9577 (NetworkManager)
      Tasks: 3 (limit: 18884)
     Memory: 6.0M
     CGroup: /system.slice/NetworkManager.service
             └─9577 /usr/sbin/NetworkManager --no-daemon
окт 08 22:28:31 Workpc NetworkManager[9577]: <info>  [1602185311.8588] dhcp4 (wlo1): state changed unknown -> bound
окт 08 22:28:31 Workpc NetworkManager[9577]: <info>  [1602185311.8611] device (wlo1): state change: ip-config -> ip-check (reason 'none', sys-iface-state: 'managed')
окт 08 22:28:31 Workpc NetworkManager[9577]: <info>  [1602185311.8646] device (wlo1): state change: ip-check -> secondaries (reason 'none', sys-iface-state: 'managed>
окт 08 22:28:31 Workpc NetworkManager[9577]: <info>  [1602185311.8650] device (wlo1): state change: secondaries -> activated (reason 'none', sys-iface-state: 'manage>
окт 08 22:28:31 Workpc NetworkManager[9577]: <info>  [1602185311.8655] manager: NetworkManager state is now CONNECTED_LOCAL
окт 08 22:28:31 Workpc NetworkManager[9577]: <info>  [1602185311.8674] manager: NetworkManager state is now CONNECTED_SITE
окт 08 22:28:31 Workpc NetworkManager[9577]: <info>  [1602185311.8675] policy: set 'Bruce Lee ' (wlo1) as default for IPv4 routing and DNS
окт 08 22:28:31 Workpc NetworkManager[9577]: <info>  [1602185311.8681] device (wlo1): Activation: successful, device activated.
окт 08 22:28:31 Workpc NetworkManager[9577]: <info>  [1602185311.8689] manager: startup complete
окт 08 22:28:32 Workpc NetworkManager[9577]: <info>  [1602185312.3301] manager: NetworkManager state is now CONNECTED_GLOBAL

cat /etc/network/interfaces

# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
#auto dsl-provider
#iface dsl-provider inet ppp
#pre-up /bin/ip link set eno1 up # line maintained by pppoeconf
#provider dsl-provider
#auto eno1
#iface eno1 inet manual

How is ethernet not working, is it - like not at all- responding to internet? (not flashing, not connecting, not anything like that?) Welcome to Askubuntu by the way! — William Martens, Oct 08 '20 at 17:59
In the settings there are no option to setup any ethernet connectionm, only VPN — Boris_Razor, Oct 08 '20 at 18:01
Hmm, wifi works right? if wifi works: and if you have the same driver as this one: https://askubuntu.com/questions/1043384/ethernet-not-working-well-in-ubuntu-18-04-on-new-desktop?noredirect=1&lq=1 — William Martens, Oct 08 '20 at 19:04
Thank you William, but when i tried to install drier it says that already exist sudo apt-get install r8168-dkms r8168-dkms is already the newest version (8.048.00-1). Main problem i think what when i run "sudo lshw -C network" there is no Local name for my device so i cun't een turn it manually on BY the way WiFi workin fine — Boris_Razor, Oct 08 '20 at 19:15
Okay, can you try to: provide us the output of ifconfig, and can you try sudo service networking status and sudo service network-manager status and also; if it would be the local name, we can just sudo hostname And, a bit much here but: can you provide the contents of this file too? /etc/network/interfaces — William Martens, Oct 08 '20 at 19:19
I updated the question wuth requested information. Also file etc/network/interfaces was modified before by me and i comment all changes - no result — Boris_Razor, Oct 08 '20 at 19:46
What is the exact response to the terminal command: sudo modprobe r8168 ? Welcome to Ask Ubuntu. — chili555, Oct 08 '20 at 19:54
sudo modprobe r8168 modprobe: ERROR: could not insert 'r8168': Operation not permitted — Boris_Razor, Oct 08 '20 at 20:05
Is Secure Boot enabled in the EFI/BIOS? It probably should be disabled. — chili555, Oct 08 '20 at 21:07
Yes after Disabling the Secure Boot and rebooting it asked me to configure 8168 i select Yes and now all are working fine. Thank you @chili555 — Boris_Razor, Oct 09 '20 at 06:25

score 2 · Answer 1 · answered Oct 09 '20 at 06:28

After Disabling the Secure Boot in the BIOS and rebooting it asked me to configure 8168 I select Yes and now all are working fine. Also I switch on Network Boot in the BIOS, maybe that was also a reason. But then not clear why in Windows all was fine.

Please help to swith on ethernet on my HP laptop

1 Answers1