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Recently I seem to have "acquired" a second copy of Zoom. I cannot find it under the Software application and I cannot remove it via snap or apt. I have no idea where it came from, but it's a different Zoom UI than the version I installed, and doesn't work with my mic correctly. I can still uninstall "my" copy of the app (left in picture below).

This may have happened when I upgraded to Ubuntu 20.04.

How can I uninstall this unwanted application?

Dual Zoom installs

$ snap list | grep zoom
zoom-client           5.3.472687.1012             106    latest/stable    ogra           -

$ apt list | grep zoom
libnet-z3950-simple2zoom-perl/focal,focal 1.04-1build2 all
libnet-z3950-zoom-perl/focal 1.30-2build1 amd64
node-d3-zoom/focal,focal 1.8.3-1 all
ruby-zoom/focal 0.5.0-2 amd64
xzoom/focal 0.3-25 amd64
zoom-player/focal 1.1.5~dfsg-5 amd64
zoom/now 5.0.413237.0524 amd64 [residual-config]


$ grep -R Zoom /usr/share/applications ~/.local/share/applications
/usr/share/applications/mimeinfo.cache:application/x-zoom=Zoom.desktop;
/usr/share/applications/mimeinfo.cache:x-scheme-handler/callto=Zoom.desktop;
/usr/share/applications/mimeinfo.cache:x-scheme-handler/tel=Zoom.desktop;
/usr/share/applications/mimeinfo.cache:x-scheme-handler/zoommtg=Zoom.desktop;
/usr/share/applications/mimeinfo.cache:x-scheme-handler/zoomphonecall=Zoom.desktop;
/usr/share/applications/mimeinfo.cache:x-scheme-handler/zoomus=Zoom.desktop;
/usr/share/applications/gnome-universal-access-panel.desktop:Keywords=Keyboard;Mouse;a11y;Accessibility;Contrast;Cursor;Sound;Zoom;Screen;Reader;big;high;large;text;font;size;AccessX;Sticky;Keys;Slow;Bounce;Mouse;Double;click;Delay;Speed;Assist;Repeat;Blink;visual;hearing;audio;typing;
/usr/share/applications/gnome-keyboard-panel.desktop:Keywords=Shortcut;Workspace;Window;Resize;Zoom;Contrast;Input;Source;Lock;Volume;
/usr/share/applications/Zoom.desktop:Name=Zoom
/usr/share/applications/Zoom.desktop:Comment=Zoom Video Conference
/usr/share/applications/Zoom.desktop:Icon=Zoom.png
/usr/share/applications/Zoom.desktop:StartupWMClass=Zoom
/usr/share/applications/Zoom.desktop:Name[en_US]=Zoom
/home/adsteel/.local/share/applications/chrome-hmbjbjdpkobdjplfobhljndfdfdipjhg-Profile_2.desktop:Name=Zoom
Kulfy
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steel
  • 257
  • @Kulfy added output of the first two above. 3rd command had no output. – steel Oct 20 '20 at 16:34
  • I'd suggest finding the .desktop files https://askubuntu.com/questions/217331/where-are-the-desktop-icon-files-stored for both of them so you can get more information about the command your system uses to invoke them. From there, you can have better clarity about how to uninstall. – Peeyush Kushwaha Oct 20 '20 at 16:39
  • @Kulfy snap zoom is the one I installed, that works correctly – steel Oct 20 '20 at 17:08
  • @Kulfy I've added the output from the 3rd command you suggested. – steel Oct 20 '20 at 17:14
  • @Kulfy whoa, it was definitely a chrome app. Very weird. I removed it from the Chrome apps and it disappeared. Thank you! – steel Oct 20 '20 at 17:21
  • https://askubuntu.com/a/1257128/48214 helped me remove various Zoom installations. – Ryan Aug 16 '22 at 15:22

2 Answers2

17

From the output of grep -R Zoom /usr/share/applications ~/.local/share/applications, it seems the duplicate Zoom is being provided by Chrome as a Chrome app.

To remove that, open Google Chrome and go to chrome://apps, right click and click on "Remove from Chrome".

Restart the GNOME shell if the icon still appears using:

  1. Alt+F2
  2. type r
  3. hit Enter.
steel
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Kulfy
  • 17,696
  • This was it, thank you. Would the upgrade to 20.04 have done this? – steel Oct 20 '20 at 17:39
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    @steel Ubuntu won't do it. I don't use Zoom but you may have hosted/joined meeting from browser which may have added a Chrome app. I'm not sure about that. – Kulfy Oct 20 '20 at 17:43
0

My case is the extra zoom package was installed from ubuntu software rather than a web extension. On my computer, i searched for ubuntu software then on the top section, look for the tab called installed. Click and from the list search for zoom-client. Use the uninstall button to uninstall the application

Andrew Mititi
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