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I recently installed Ubuntu 18.04 (alongside Windows 10) on my laptop, and it booted well and fine the first time, but when I booted it later, it got hung up at a text screen (before the ubuntu splash) and did not boot.

Then I selected safe mode, then resume normal boot, and it only boots that way.

It also is a bit jittery moving windows around, which it shouldn't be.

Another (very minor) thing is that the windows button on the monitor doesn't work.

Could any of you guys help?


My system specs are below:

RAM: 4 GiBs

HDD: 500 GiBs

CPU: Intel® Pentium(R) CPU N3530 @ 2.16GHz × 4

GPU: (this may be the problem here as ubuntu identifies it as "unknown") Intel HD Graphics 4000

Screen Resolution: 1366x768


lspci -vv results:

https://pastebin.com/5FfKQ9Zt


inxi -G results:

Card: Intel Atom Processor Z36xxx/Z37xxx Series Graphics & Display

       Display Server: x11 (X.Org 1.19.6 )
   drivers: fbdev (unloaded: modesetting,vesa)

   Resolution: 1366x768@76.00hz

   OpenGL: renderer: llvmpipe (LLVM 10.0.0, 128 bits)

   version: 3.3 Mesa 20.0.8

I have also tried a solution to a very simular problem here:

Intel Graphics card not seen by ubuntu 18.04

But I don't have that option in the UEFI screen.

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    Yes this is the problem. For some unknown reasons you don't have any Intel drivers -why does not make sense - because HD Graphics is supported. What you could do: When "Grub" (the bootloader) shows up add the kernel property --nomodeset using the "edit" feature of grub. This is not permanent - but could help you to enter your OS. On sucess open a terminal and enter 'lspci -vvand copy the contents into your question. Withinxiinstalled please outputinxi -G` as well – kanehekili Nov 08 '20 at 19:39
  • @kanehekili I just updated the question with the outputs of the two cmds. – SerialGamer Nov 08 '20 at 20:47
  • Is there any way I can manually install the Intel HD Graphics drivers? – SerialGamer Nov 08 '20 at 23:06

1 Answers1

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After a couple hours of searching, I found a solution:
sudo apt-get install --reinstall xserver-xorg-video-intel libgl1-mesa-glx libgl1-mesa-dri xserver-xorg-core

After a reboot it now boots normally and, displays graphics card as:
Intel® HD Graphics (BYT)!