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I have a quite uncommon problem on ubuntu 20.04 since I installed it on a new computer. My usb ports and webcam are perfectly working just after boot. But after wakup from sleep (some times 2 suspends are necessary) both of them are no more detected. (I guess the issue is only with USB but that the webcam is internally connected with USB)

  • webcam no more in /dev/video*
  • no any USB connected devices in lsusb

I tried to find more detail about this in dmesg but found nothing related (I'm not an expert so doesn't mean there is nothing at all).

Do someone know a solution, or how I can investigate on this ?

note

maybe the suspend is not the relevant (or not the only ) factor because this already happend once while I was using the computer: suddenly the mouse disconnected and when I checked all other devices were gone.

config

  • Asus Zenbook flip 14 UM462DA
  • AMD ryzen 5 3500U
  • ubuntu 20.04 (up to date on 2020.11.05)
  • distro kernel (linux 5.4.0-52-generic)

0 Answers0