0

I'm a new user to ubuntu and linux overall. I've installed clean ubuntu 20.04.1 LTS on my msi ge60 2oe laptop about a month ago. At the beginning everything was fine except wifi problem but right now my system freezes almost every 30 minutes. I've made some research online and found that there are others troubled by this problem. Here are the links related to problem :

Ubuntu 20.04 LTS freezing about every 10-15 seconds

Ubuntu 20.04 freezing and crashing

https://www.reddit.com/r/linux4noobs/comments/ga2onc/ubuntu_2004_randomly_freezing/

There were some suggestions like changing the NVIDIA driver settings etc. but It still freezes. Is there anything that I can do about it? I'm on my thesis year and compiling my code takes really long time (~8 hours). If it helps here are some properties of my laptop :

product: GE60 2OC\2OE (To be filled by O.E.M.)

product: Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz

size: 3290MHz

capacity: 3800MHz

description: 3D controller

product: GK106M [GeForce GTX 765M]

vendor: NVIDIA Corporation

description: VGA compatible controller

product: 4th Gen Core Processor Integrated Graphics Controller

vendor: Intel Corporation

To be precise, freezing starts with increasing CPU usage and minor lags like my mouse cursor is not moving properly and sites are not working properly. Then It freezes for good, I can't move my mouse and only solution is to use Alt + PrtScn + REISUB. Also couple of days ago, while I was running my code, system gave crash report but It didn't effect my work. I'm not sure it is related but I'll share it just in case :

total 1104
-rw-r--r-- 1 kernoops whoopsie 2546 Ara 8 16:53 linux-image-5.4.0-56-generic.177487.crash
-rw-r----- 1 kernoops whoopsie 2554 Ara 8 13:07 linux-image-5.4.0-56-generic.179685.crash
-rw-r--r-- 1 root whoopsie 0 Ara 8 13:33 linux-image-5.4.0-56-generic.179685.upload
-rw------- 1 whoopsie whoopsie 37 Ara 8 13:33 linux-image-5.4.0-56-generic.179685.uploaded
-rw-r----- 1 kernoops whoopsie 2557 Ara 8 13:32 linux-image-5.4.0-56-generic.179865.crash
-rw-r--r-- 1 root whoopsie 0 Ara 8 13:36 linux-image-5.4.0-56-generic.179865.upload
-rw------- 1 whoopsie whoopsie 37 Ara 8 13:36 linux-image-5.4.0-56-generic.179865.uploaded
-rw-r--r-- 1 kernoops whoopsie 2597 Ara 8 13:40 linux-image-5.4.0-56-generic.183486.crash
-rw-r----- 1 systemd-timesync whoopsie 317988 Ara 8 16:53 _usr_lib_systemd_systemd-timesyncd.102.crash
-rw-r----- 1 root whoopsie 786075 Ara 8 16:53 _usr_lib_systemd_systemd-udevd.0.crash

mert özdoğan
  • 1
  • During boot, try selecting an older kernel in the Advanced Options. Try selecting the 5.4.0-54 kernel. How did you setup your NVIDIA drivers? Did you use the graphics-drivers PPA? Add these to your question. But, for now I really do recommend using the older kernel if it is still installed until you get your thesis done. – Terrance Dec 13 '20 at 14:53
  • Hi! I'm using proprietary, tested version of NVIDIA driver metapackage from nvidia-driver-390. I also checked my old kernel and I have 5.4.0-56-generic, is it okay to use this version or should I find 5.4.0-54 kernel version? Since I'm a newbie to linux, I'm a bit nervous about installing something wrong. – mert özdoğan Dec 13 '20 at 16:18
  • I would recommend removing the NVIDIA driver that you installed on your system. I think it is done by running sudo ./NVIDIAdrivernamefileyoudownloaded --uninstall or --remove, it's been so long for me since I have used their driver I don't remember. Then in this answer https://askubuntu.com/a/819864/231142 you can install the nvidia-driver-455 which should work fine with your video card. Plus, using the driver from the PPA carries over when you get a new kernel update. – Terrance Dec 13 '20 at 16:45
  • Thanks for your answer! I'm on it! I'll reply the changes. – mert özdoğan Dec 13 '20 at 17:12
  • Hello again! I've changed my nvidia driver as you said and It's been almost 5 hours without any freezing/crush. I think this solved my problem! Thank you so much sir! Before I close the thread, I would like to ask you one last question. Is it good behavior to use on-demand option in nvidia-settings or should I leave always on performance mode(NVIDIA)? – mert özdoğan Dec 14 '20 at 12:59
  • Performance mode means that it is always ready to go where on demand means when you launch 3d apps or things that will need the high performance. It might cause a little bit of a slow down, but I leave mine at on demand and it seems to be fine. Plus, the card stays cooler with on demand and the fan is not running high speed all the time. Also, on demand would be better on your battery. – Terrance Dec 14 '20 at 14:26
  • Alright! Thank you so much again! I've resolved my problem. – mert özdoğan Dec 14 '20 at 14:48

0 Answers0