Duplex printing no longer works, and blank pages print before each job

Question

I have an HP Officejet Pro 8620 and when printing from Ubuntu it has recently started to put out a blank page before each print job and it will no longer print duplex (both sides of the page). When printing the second page it is also upside-down from the first. The settings for duplex are set properly in the Ubuntu print settings when printing. Not seeing any errors in the OS and everything works normally from a Windows 10 PC. So far my research and troubleshooting has turned up nothing, not sure where to go from here on finding the issue.

"The settings for duplex are set properly in the Ubuntu print settings when printing." please [edit] your question to indicate what settings you have set. — graham, Mar 24 '21 at 18:01
System settings -> printer -> printer options -> page setup: Pages per side: 1 Two Sided: Long Edge (Standard)
Settings are also set properly in the individual jobs sent from any application. — trickbot, Mar 24 '21 at 18:11
Does this answer your question? How to install HPLIP on my Ubuntu to support my HP printer and/or scanner?, so sudo apt-get install hplip-gui would be ok. — N0rbert, Mar 24 '21 at 20:09
Not knowing the type of connection you have and the Ubuntu version you are using is a drawback. Read and absorb the advice here. — brian_p, Mar 24 '21 at 20:09
Installing the hplip-gui, installing the printer through that, then enabling the duplex feature (option that did not appear before) did the trick. For reference this is Ubuntu 20.10 printing over network. — trickbot, Mar 31 '21 at 22:48

Duplex printing no longer works, and blank pages print before each job

0 Answers0