Ubuntu 20.04 not shutting down/restarting, just freezing on the desktop screen

Asked Apr 22 '21 at 12:06

Active May 18 '21 at 08:01

Viewed 1,899 times

I upgraded my system to Ubuntu 20.04 and since then I've had this problem: my system does not shut down or restart (either from the desktop or the terminal), instead the screen just freezes on the desktop screen.

I do not have much experience with Linux, so if anyone knows how to solve this problem, please give me detailed instructions on how to fix it. Thank you in advance!

edited May 18 '21 at 08:01

Zanna

70,465

asked Apr 22 '21 at 12:06

Ivan Vlahov

1

Do your shutdown command, then wait 35 minutes. Some part of shutting down your system has hung, with a 30 minute timeout. In a terminal window, the command sudo journalctl -b -1 -e will show you the end of the previous boot's logs. Check for "timeout" messages. – waltinator Apr 22 '21 at 22:50
3

Does this answer your question? What should I do when Ubuntu freezes? – Stephen Michael Kellat Apr 23 '21 at 04:04
This question is specifically about freezing on shutdown, not about freezing in general – Zanna May 18 '21 at 07:59

Ubuntu 20.04 not shutting down/restarting, just freezing on the desktop screen

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