I have bought this Dell Latitude 3510 with Ubuntu 18.04 Pre-installed. After 6 days of purchase I am having issues in audio output. I have installed software of what I need for my works. Idk which software cause this issue but my audio on the device isn't working. It was working till 5th day but not working now. I visited the dealer who sold me this laptop, but they don't have engineers who can work with Ubuntu :(
On board Audio is not working however, if any device attached with Bluetooth, it works.
I tried following this solution but it didn't work for me. dummy output no sound.
Can anyone please help me? I don't want to re install Ubuntu or do anything that will harm my data.
-------------------------- Adding output of the mentioned commands
$ uname -a
Linux hemant-Latitude-3510 5.4.0-74-generic #83~18.04.1-Ubuntu SMP Tue May 11 16:01:00 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux
hemant@hemant-Latitude-3510:~$ cat /proc/asound/cards
--- no soundcards ---
hemant@hemant-Latitude-3510:~$ dpkg -L linux-modules-$(uname -r)-generic | grep snd
dpkg-query: package 'linux-modules-5.4.0-74-generic-generic' is not installed
Use dpkg --info (= dpkg-deb --info) to examine archive files,
and dpkg --contents (= dpkg-deb --contents) to list their contents.
hemant@hemant-Latitude-3510:~$ inxi -SA
Command 'inxi' not found, but can be installed with:
sudo apt install inxi
hemant@hemant-Latitude-3510:~$ lspci -nnk | grep -n -A 4 Audio
hemant@hemant-Latitude-3510:~$ aplay -l
aplay: device_list:270: no soundcards found...
hemant@hemant-Latitude-3510:~$ sudo lshw -C multimedia
[sudo] password for hemant:
-usb:1
description: Video
product: Integrated_Webcam_HD
vendor: CNFHH47R052430381E70
physical id: 6
bus info: usb@1:6
version: 83.30
capabilities: usb-2.01
configuration: driver=uvcvideo maxpower=500mA speed=480Mbit/s
-multimedia
description: Multimedia audio controller
product: Intel Corporation
vendor: Intel Corporation
physical id: 1f.3
bus info: pci@0000:00:1f.3
version: 00
width: 64 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list
configuration: driver=sof-audio-pci latency=64
resources: iomemory:600-5ff iomemory:600-5ff irq:134 memory:6001118000-600111bfff memory:6001000000-60010fffff
hemant@hemant-Latitude-3510:~$ dpkg -l | grep alsa
ii alsa-base 1.0.25+dfsg-0ubuntu5 all ALSA driver configuration files
ii alsa-utils 1.1.3-1ubuntu1 amd64 Utilities for configuring and using ALSA
ii gstreamer1.0-alsa:amd64 1.14.5-0ubuntu1~18.04.3 amd64 GStreamer plugin for ALSA
hemant@hemant-Latitude-3510:~$ sudo alsa force-reload
Unloading ALSA sound driver modules: snd-soc-skl-hda-dsp snd-soc-hdac-hdmi snd-soc-dmic snd-hda-codec-hdmi snd-hda-codec-realtek snd-hda-codec-generic snd-sof-pci snd-sof-intel-hda-common snd-soc-hdac-hda snd-sof-intel-hda snd-sof-intel-byt snd-sof-intel-ipc snd-sof snd-sof-xtensa-dsp snd-hda-ext-core snd-soc-acpi-intel-match snd-soc-acpi snd-soc-core snd-compress snd-pcm-dmaengine snd-hda-intel snd-intel-dspcfg snd-hda-codec snd-hda-core snd-hwdep snd-pcm snd-seq-midi snd-seq-midi-event snd-rawmidi snd-seq snd-seq-device snd-timer.
Loading ALSA sound driver modules: snd-soc-skl-hda-dsp snd-soc-hdac-hdmi snd-soc-dmic snd-hda-codec-hdmi snd-hda-codec-realtek snd-hda-codec-generic snd-sof-pci snd-sof-intel-hda-common snd-soc-hdac-hda snd-sof-intel-hda snd-sof-intel-byt snd-sof-intel-ipc snd-sof snd-sof-xtensa-dsp snd-hda-ext-core snd-soc-acpi-intel-match snd-soc-acpi snd-soc-core snd-compress snd-pcm-dmaengine snd-hda-intel snd-intel-dspcfg snd-hda-codec snd-hda-core snd-hwdep snd-pcm snd-seq-midi snd-seq-midi-event snd-rawmidi snd-seq snd-seq-device snd-timer.
