No driver Intel iRIS xe under Ubuntu 21.04

Question

Since I have make the new Ubuntu update, I have a black screen when I start my HP laptop (11th Gen Intel® Core™ i7-1165G7 @ 2.80GHz × 8 ) with a Intel iRIS xe GPU.

The only solution that I have find until now to work with my laptop is to put the "nomodeset" command in the grub but with this option, linux don't used the Intel vendor driver and the driver that I can see in my config is a "llvmpipe (LLVM 12.0.0, 256 bits)"

I have reinstall my laptop one time with Secure Boot and one time without but I have always the same issue. I have try other solution like the "oibaf" drivers but always the same issue.

Here are info :

uname -r 
5.11.0-22-generic
lspci -nnk | grep -iA2 VGA
0000:00:02.0 VGA compatible controller [0300]: Intel Corporation TigerLake GT2 [Iris Xe Graphics] [8086:9a49] (rev 01)
    DeviceName:  Onboard IGD
    Subsystem: Hewlett-Packard Company Iris Xe Graphics [103c:87fe]
inxi -G
Graphics:
  Device-1: Intel TigerLake GT2 [Iris Xe Graphics] driver: N/A 
  Device-2: IMC Networks HP TrueVision HD Camera type: USB driver: uvcvideo 
  Display: x11 server: X.Org 1.20.11 driver: loaded: fbdev 
  unloaded: modesetting,vesa resolution: 1920x1080~77Hz 
  OpenGL: renderer: llvmpipe (LLVM 12.0.0 256 bits) 
  v: 4.5 Mesa 21.2.0-devel (git-25ad699 2021-07-02 hirsute-oibaf-ppa)
lshw -c video
*-display NON-RÉCLAMÉ

       description: VGA compatible controller
       produit: TigerLake GT2 [Iris Xe Graphics]
       fabricant: Intel Corporation
       identifiant matériel: 2
       information bus: pci@0000:00:02.0
       version: 01
       bits: 64 bits
       horloge: 33MHz
       fonctionnalités: pciexpress msi pm vga_controller bus_master cap_list
       configuration : latency=0
       ressources : mémoireE/S:600-5ff mémoireE/S:400-3ff mémoire:6002000000-6002ffffff mémoire:4000000000-400fffffff portE/S:4000(taille=64) mémoire:c0000-dffff mémoire:4010000000-4016ffffff mémoire:4020000000-40ffffffff

Without this drivers, I can't change the brighthess of my screen and everybody is a little bit to dark for me :-)

Can somebody help me ?

Thanks you

Jean-Marc

Answer 1

The Intel Iris Xe Graphics is reportedly having issues, which are yet to be resolved.

Possible solutions

1. Disable Secure Boot in the BIOS.
2. Update the kernel to the latest 5.11-....
3. Install OEM kernel with sudo apt install linux-oem-20.04c && sudo reboot 0.
4. Build a newer kernel, YMMV.

I am not sure which of these options takes full advantage of both graphic units.

See this related answer. It deals with a related (although not necessarily the same) problem.

Further info

Please post the output of

$ uname -a 
$ lsb_release -a
$ dmesg | grep drm 
$ sudo lshw -c video                        <-- DONE
$ glxinfo -B
$ hwinfo --gfxcard
$ sudo update-pciids
$ lspci -v | egrep -i --color 'vga|3d|2d'
$ mokutil --sb-state

If you don't have some of these programs, simply install them with sudo apt install <package name>.

Related:

1. https://techstoriesindia.in/2021/07/my-experience-with-installing-ubuntu-on-acer-iris-xe-max-laptop/
2. get back MOK management screen on dual boot install (do not want to disable secure boot)
3. System is unusable after upgrade to 20.10 - i915 GPU hang
4. UnclaImed display in ubuntu 21.04 with Rocket Lake

Answer 2

I ran into video issues this week with an 11th Gen Intel® Core™ i7-1165G7 when my Ubuntu Mate 20.04 upgraded the Linux kernel to 5.11 . I could not use the UI at all and had to rely on the standard terminal to view logs. The error that stood out was a *ERROR* CPU pipe A FIFO underrun in the dmesg.

Similar, the video issues went away when using nomodeset at the expense of losing functionality since it instructs not to load any video drivers.

I downgraded the kernel back to 5.8 and things started to work again properly. So that's my feasible workaround for the moment so I can continue doing my work. I do eventually want to upgrade again to a newer kernel, but haven't yet tried troubleshooting it properly. I did read something about forcing the kernel to probe for the GPU e.g.i915.force_probe=..., but not sure if that's relevant or not.

Answer 3

I tried many articles that I have googled, however none works.

Finally I download a Ubuntu 21, then install it on my newly bought computer (11th i5 , iRIS xe GPU) then every hardware works great! ( including Graphic, network adapter )

download & install ubuntu 21 only cost me about 25 min.

notice

you should connect to wifi when starting installing ubuntu 21. It will auto download hardware drivers for you.