0

I have an HP Laserjet Pro MFP m130fn all-in-one printer. Connected with USB.

scanimage -L info: device `hpaio:/usb/HP_LaserJet_MFP_M129-M134?serial=VNH7C06822' is a Hewlett-Packard HP_LaserJet_MFP_M129-M134 all-in-one airscan-discover: [devices]

I just installed Ubuntu 21.04. Even though I can print with that device, I can not scan with it. After launching the app "Document Scanner" my printer appears in the drop-down menu and "Ready to scan" shows inside the window. After clicking on the green button "Scan" I am getting an error window with the message "Failed to scan - Unable to connect to scanner".

emmiller
  • 1
  • Have you tried installing hplip? apt-get install hplip – TuxInvader Jul 19 '21 at 17:16
  • USB or wireless? Give scanimage -L and airscan-discover. Edit your first post to add the info, – brian_p Jul 19 '21 at 17:36
  • Ran and edited the post. – emmiller Jul 19 '21 at 18:08
  • @emmiller Thanks for the info. You have a USB connected device and have HPLIP installed. airscan-discover is a separate command to run. You do not have appeared to have done that. Please give its output. Also give the output of `dpkg -l sane-airscan'. – brian_p Jul 19 '21 at 18:39
  • @brian_p airscan-discover's outpout is: [Devices] --- and the other command you mentioned: Desired=Unknown/Install/Remove/Purge/Hold | Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend |/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad) ||/ Name Version Architecture Description +++-==============-================-============-==============================> ii sane-airscan 0.99.25-0ubuntu1 amd64 SANE backend for AirScan (eSCL> – emmiller Jul 19 '21 at 18:56

1 Answers1

0

OK @emmiller sane-aircan is installed, as it should be on 21.04. I does not discover any scanner. This may be a possible bug in the printer's firmware.

Remove ipp-usb apt purge ipp-usb. Reboot and execute simple-scan "hpaio:/usb/HP_LaserJet_MFP_M129-M134?serial=VNH7C06822"

brian_p
  • 836
  • Same error message after following your instructions. "Unable to connect to scanner" – emmiller Jul 19 '21 at 20:13
  • I installed hplip-gui and then ran simple-scan again. Now, I was prompted to install a plugin by downloading it from an official HP server. After the automated download and installation, I can scan documents. – emmiller Jul 19 '21 at 22:28
  • When HPLIP is used it is indeed necessary to install a plugin. However, the person who closed this question needs to bring himself up-to-date with printing and scanning on 21.04 and the role played by ipp-usb and sane-airscan. They are recommended packages. HPLIP is redundant (or should be) on 21.04. – brian_p Jul 19 '21 at 22:42
  • It is interesting to wonder what would have happened if ipp-usb had not been purged. A plugin installation would not have brought about scanning. Research IPP-over-USB. HPLIP is not the answer to everything to do with modern HP devices. – brian_p Jul 19 '21 at 22:54
  • Sections 13, 14 and 15 of https://wiki.debian.org/CUPSDriverlessPrinting are compulsory reading for Community Representatives. – brian_p Jul 19 '21 at 22:59