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After updating to 21.10 today i cant pair and connect my bluetooth headphones (Sony WH-1000XM4), bluetooth itself is working as i can connect and use a bluetooth mouse. The headphones worked flawlessly before the update. I use kde on x11 as my de. I've tried to sudo systemctl restart bluetooth to no effect. Is there a way to get them to work again?

edit: bluetoothctl actually shows that i can pair the headphones but connecting fails with an error:org.bluez.Error.Failed

Sikora77
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  • What sound server you use: pulseaudio or pipewire (check pactl info output) – pasman pasmański Oct 15 '21 at 18:22
  • @pasmanpasmański i use pulseaudio – Sikora77 Oct 15 '21 at 18:33
  • WH1000XM2 works on Ubuntu (gnome de). Maybe you should repeat pair+trust steps ? – pasman pasmański Oct 15 '21 at 19:20
  • already done that a few times, does not seem to work, in bluetoothctl everything seems fine but it just does not connect, when i try to do that i get protocol not available error – Sikora77 Oct 15 '21 at 19:26
  • You may check installed packages : apt list --installed '*blue*' , compare with https://pastebin.com/u713BDgx – pasman pasmański Oct 15 '21 at 19:43
  • here's the output: bluedevil bluez-cups bluez-obexd/impish,now 5.60-0ubuntu2 amd64 [installed,automatic] bluez/impish,now 5.60-0ubuntu2 amd64 [installed] gir1.2-gnomebluetooth-1.0/impish,now 3.34.5-3 amd64 [installed,automatic] gnome-bluetooth/impish,now 3.34.5-3 amd64 [installed] libbluetooth3/impish,now 5.60-0ubuntu2 amd64 [installed,automatic] libgnome-bluetooth13/impish,now 3.34.5-3 amd64 [installed,automatic] libkf5bluezqt-data/impish,impish,now 5.86.0-0ubuntu1 all [installed,automatic] libkf5bluezqt6/ qml-module-org-kde-bluezqt

    Had to delete a few links cuz they wouldnt fit

     – Sikora77 Oct 15 '21 at 19:48
  • pulseaudio-module-bluetooth is in it ? – pasman pasmański Oct 15 '21 at 19:53
  • wasnt there, installed it and restarted bluetooth but it didnt fix it – Sikora77 Oct 15 '21 at 19:58

1 Answers1

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I had the exact same problem that you are describing, also after upgrade to 21.10. For me, the solution described here worked, except the module was already there so I had to --reinstall:

sudo apt install --reinstall pulseaudio-module-bluetooth
pactl load-module module-bluetooth-discover

Then remove and pair the device again.

codecrap
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