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A fresh install of ubuntu 20.04.3 in a Razor Blade Pro 17 laptop, the wifi card never showed up.

uname -a outputs

 Linux Razor 5.11.0-41-generic #45~20.04.1-Ubuntu SMP Wed Nov 10 10:20:10 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux

dmesg | grep iwlwifi outputs:

[    2.333506] iwlwifi 0000:3e:00.0: api flags index 2 larger than supported by driver <br>
[    2.333519] iwlwifi 0000:3e:00.0: TLV_FW_FSEQ_VERSION: FSEQ Version: 89.3.35.22 <br>
[    2.333790] iwlwifi 0000:3e:00.0: loaded firmware version 59.601f3a66.0 cc-a0-59.ucode op_mode iwlmvm <br>
[    2.607066] iwlwifi 0000:3e:00.0: Detected Intel(R) Wi-Fi 6 AX200 160MHz, REV=0x340

I also tried this Intel article without success...

After that, I tried Intel support, but they sent me here because it's not a firmware problem but a driver problem, and drivers are provided by Ubuntu...

There it is

[    2.498488] iwlwifi 0000:3e:00.0: api flags index 2 larger than supported by driver<br>
[    2.498504] iwlwifi 0000:3e:00.0: TLV_FW_FSEQ_VERSION: FSEQ Version: 89.3.35.22<br>
[    2.498780] iwlwifi 0000:3e:00.0: loaded firmware version 59.601f3a66.0 cc-a0-59.ucode op_mode iwlmvm<br>
[    2.678275] iwlwifi 0000:3e:00.0: Detected Intel(R) Wi-Fi 6 AX200 160MHz, REV=0x340

Same results!

It seems that I've already the last driver or it doesn't want to replace the old ones?!?

I updated to the latest kernel

wget http://mirrors.kernel.org/ubuntu/pool/main/l/linux-firmware/linux-firmware_1.187.23_all.deb

The problem persists.

As of 2022-01-18, the problem still on event if I update to the last kernel wget http://mirrors.kernel.org/ubuntu/pool/main/l/linux-firmware/linux-firmware_1.187.23_all.deb

Any clue now?

Denys Laflamme
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  • If your device is not working, then there must be much more in dmesg. Please run: sudo dmesg | grep iwl and post the entire output here and give us the link: http://paste.ubuntu.com As for the claim that Ubuntu provides the driver, please check the author: modinfo iwlwifi | grep -i author Welcome to Ask Ubuntu. – chili555 Dec 01 '21 at 16:36
  • I know that Intel should do more, but, in my opinion, that's the way they get rid of the ball. – Denys Laflamme Dec 01 '21 at 17:47
  • May I please see the link to your paste? Thanks. – chili555 Dec 01 '21 at 21:05
  • https://www.intel.ca/content/www/ca/en/support/articles/000005511/wireless.html – Denys Laflamme Dec 02 '21 at 05:41
  • I asked for the entirety of sudo dmesg | grep iwl to be pasted and received no reply. We can't help you without much more information. – chili555 Dec 15 '21 at 19:10
  • [ 2.333506] iwlwifi 0000:3e:00.0: api flags index 2 larger than supported by driver [ 2.333519] iwlwifi 0000:3e:00.0: TLV_FW_FSEQ_VERSION: FSEQ Version: 89.3.35.22 [ 2.333790] iwlwifi 0000:3e:00.0: loaded firmware version 59.601f3a66.0 cc-a0-59.ucode op_mode iwlmvm [ 2.607066] iwlwifi 0000:3e:00.0: Detected Intel(R) Wi-Fi 6 AX200 160MHz, REV=0x340 – Denys Laflamme Dec 16 '21 at 14:39
  • Possibly helpful: https://askubuntu.com/questions/1269313/ax200-wifi-and-20-04 – chili555 Dec 16 '21 at 16:00

1 Answers1

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I suspect that a valuable clue is:

api flags index 2 larger than supported by driver

The firmware loads but doesn't activate the device; that is, no wireless interface such as wlp3s0 is created and Network Manager is not prompted to connect.

We see that firmware version -59 is loaded.

loaded firmware version 59.601f3a66.0 cc-a0-59.ucode op_mode iwlmvm

Newer firmware files are present in the focal-updates, appropriate for Ubuntu 20.04, version of linux-firmware.

Please do:

wget http://mirrors.kernel.org/ubuntu/pool/main/l/linux-firmware/linux-firmware_1.187.23_all.deb
sudo dpkg -i linux*.deb

Reboot and check the message log:

sudo dmesg | grep iwl

Is there any improvement?

chili555
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