I built a desktop computer for my son at Christmas; it’s all working well except the wifi and bluetooth which came preinstalled on the Mobo.
I installed 20.04.3 LTS desktop, but when Wifi and BT wouldn’t’ work I wondered if it might be that the hardware is very new, so changed to Ubuntu desktop 21.10. Still unable to get either to work. The GUI menu just doesn’t find any BT or Wifi adapters.
I do have internet access to that computer via ethernet cable so can download anything required. Wifi would be much better longer term and it would be nice to use the Bluetooth.
Of note, it’s dual boot Windows 11 and wifi / BT both work in Windows (I had to install drivers that came with the Mobo to get the wifi working). I tried from a live USB session in case I’d done something funny on the installation but still not able to use wifi or BT.
Specs:
Motherboard: MSI PRO Z690-A WIFI DDR4 (MS-7D25)
RAM: 16GB DDR4
Processor: Intel i5 12gen 12600K
Ubuntu version: desktop 21.10; linux kernel 5.13.0-28-generic
MSI’s documentation says in the spec that the mobo has an Intel Wifi 6 module.
Any advice on how to get BT & Wifi working in Ubuntu? If it’s just too new, it’s not a major problem as we can use the wired connection but seems a shame not to have it available.
I did find this No network on Ubuntu 21.10 - MSI PRO Z690-A WI-FI question which is similar - looks like the OP resolved it by upgrading the Linux kernel to 5.15 ... if that is safe (I have no experience of manually forcing a kernel upgrade) then I'll do it, but I would like advice on the safety of this if it's the recommended strategy.
Please let me know if any other information would be useful. I've pasted the output from sudo dmesg | grep iwl below - I'm no expert, but looks like a lot of errors!
Many thanks.
sudo dmesg|grep iwl output:
[ 4.630211] iwlwifi 0000:00:14.3: enabling device (0000 -> 0002)
[ 4.633211] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-so-a0-hr-b0-63.ucode failed with error -2
[ 4.634862] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-so-a0-hr-b0-62.ucode failed with error -2
[ 4.635215] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-so-a0-hr-b0-61.ucode failed with error -2
[ 4.635892] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-so-a0-hr-b0-60.ucode failed with error -2
[ 4.635902] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-so-a0-hr-b0-59.ucode failed with error -2
[ 4.636829] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-so-a0-hr-b0-58.ucode failed with error -2
[ 4.636838] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-so-a0-hr-b0-57.ucode failed with error -2
[ 4.636845] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-so-a0-hr-b0-56.ucode failed with error -2
[ 4.636852] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-so-a0-hr-b0-55.ucode failed with error -2
[ 4.638741] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-so-a0-hr-b0-54.ucode failed with error -2
[ 4.638755] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-so-a0-hr-b0-53.ucode failed with error -2
[ 4.638766] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-so-a0-hr-b0-52.ucode failed with error -2
[ 4.638775] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-so-a0-hr-b0-51.ucode failed with error -2
[ 4.638784] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-so-a0-hr-b0-50.ucode failed with error -2
[ 4.638793] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-so-a0-hr-b0-49.ucode failed with error -2
[ 4.638802] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-so-a0-hr-b0-48.ucode failed with error -2
[ 4.638811] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-so-a0-hr-b0-47.ucode failed with error -2
[ 4.638820] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-so-a0-hr-b0-46.ucode failed with error -2
[ 4.638828] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-so-a0-hr-b0-45.ucode failed with error -2
[ 4.638837] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-so-a0-hr-b0-44.ucode failed with error -2
[ 4.638848] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-so-a0-hr-b0-43.ucode failed with error -2
[ 4.638860] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-so-a0-hr-b0-42.ucode failed with error -2
[ 4.638868] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-so-a0-hr-b0-41.ucode failed with error -2
[ 4.638877] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-so-a0-hr-b0-40.ucode failed with error -2
[ 4.638886] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-so-a0-hr-b0-39.ucode failed with error -2
[ 4.638887] iwlwifi 0000:00:14.3: no suitable firmware found!
[ 4.638889] iwlwifi 0000:00:14.3: minimum version required: iwlwifi-so-a0-hr-b0-39
[ 4.638891] iwlwifi 0000:00:14.3: maximum version supported: iwlwifi-so-a0-hr-b0-63
[ 4.638892] iwlwifi 0000:00:14.3: check git://git.kernel.org/pub/scm/linux/kernel/git/firmware/linux-firmware.git
