Touchpad does not work on Lenovo Laptop

Question

good afternoon!

Lenovo Ideapad 3-15ALC6 notebook touchpad stopped working after switching OS.

The notebook comes from the factory with a discontinued distribution of linux - Satux. So far the touchpad was working fine. Then I switched to Fedora 35 and for a while it was working too, until I updated the system and it stopped working altogether.

After doing research on the internet, I tried to solve it with the following techniques:

Liveboot a newer Fedora distribution (36) - Negative
Live boot with Ubuntu 22.04 LTS - Negative
I ended up taking Fedora out and installing Ubuntu on it.

With Ubuntu installed, I found this article where I found that the problem might be in the Kernel. Right after installing Ubuntu the Kernel version was 5.15.0. I did the Kernel upgrade to the latest version which at the time of writing this text was 5.18.6. For this, I followed the steps in the article above, but without result.

Also I took a look at similar issue reported in the past where upgrading kernel solved the problema. But this is not my case as my kernel is already up to date.

The touchpad still doesn't work. As it is a new machine and it arrived with the touchpad working, I believe it is a driver support issue. I contacted Lenovo technical assistance, but the technicians said that they will have to collect the machine and change the touch.

I believe this is not the problem

I record my hardware data here:

description: notebook
product: 82MF (LENOVO_MT_82MF_BU_idea_FM_IdeaPad 3 15ALC6)
manufacturer: LENOVO
version: IdeaPad 3 15ALC6
serial: PE089AG9
width: 64 bit
capabilities: smbios-3.3.0 dmi-3.3.0 smp vsyscall32
I: Bus=0018 Vendor=2808 Product=0101 Version=0100
N: Name="MSFT0001:00 2808:0101 Mouse"
Q: Phys=i2c-MSFT0001:00
S: Sysfs=/devices/platform/AMDI0010:01/i2c-1/i2c-MSFT0001:00/0018:2808:0101.0001/input/input9
U: Uniq=
H: Handlers=mouse0 event5
B: PROP=0
B: EV=17
B: KEY=30000 0 0 0 0
B: REL=903
B: MSC=10
I: Bus=0018 Vendor=2808 Product=0101 Version=0100
N: Name="MSFT0001:00 2808:0101 Touchpad"
Q: Phys=i2c-MSFT0001:00
S: Sysfs=/devices/platform/AMDI0010:01/i2c-1/i2c-MSFT0001:00/0018:2808:0101.0001/input/input10
U: Uniq=
H: Handlers=mouse1 event6
B: PROP=5
B: EV=1b
B: KEY=e520 10000 0 0 0 0
B: ABS=2e0800000000003
B: MSC=20

AMD Ryzen 5 processor.

If anyone knows how I can tackle this problem in a different way, please help me. Or if there is someone who bought the same notebook and is having the same problem, let's share information.

update 23-06-2022

I ran xinput and looks like my touchpad did not show up:

WARNING: running xinput against an Xwayland server. See the xinput man page for details.
⎡ Virtual core pointer                      id=2    [master pointer  (3)]
⎜   ↳ Virtual core XTEST pointer                id=4    [slave  pointer  (2)]
⎜   ↳ xwayland-pointer:16                       id=6    [slave  pointer  (2)]
⎜   ↳ xwayland-relative-pointer:16              id=7    [slave  pointer  (2)]
⎜   ↳ xwayland-pointer-gestures:16              id=8    [slave  pointer  (2)]
⎣ Virtual core keyboard                     id=3    [master keyboard (2)]
    ↳ Virtual core XTEST keyboard               id=5    [slave  keyboard (3)]
    ↳ xwayland-keyboard:16                      id=9    [slave  keyboard (3)]

Here is an output from sudo libinput list-devices | grep Device:

Device:           Power Button
Device:           Video Bus
Device:           Power Button
Device:           Lid Switch
Device:           Integrated Camera: Integrated C
Device:           Ideapad extra buttons
Device:           MSFT0001:00 2808:0101 Touchpad
Device:           MSFT0001:00 2808:0101 Mouse
Device:           AT Translated Set 2 keyboard
Device:           JBL TUNE125BT (AVRCP)
Device:           M720 Triathlon Keyboard
Device:           M720 Triathlon Mouse
Device:           MX Keys Keyboard
Device:           MX Keys Mouse

Here are touchpad specific details:

Device:           MSFT0001:00 2808:0101 Touchpad
Kernel:           /dev/input/event7
Group:            7
Seat:             seat0, default
Size:             100x67mm
Capabilities:     pointer gesture
Tap-to-click:     disabled
Tap-and-drag:     enabled
Tap drag lock:    disabled
Left-handed:      disabled
Nat.scrolling:    disabled
Middle emulation: disabled
Calibration:      n/a
Scroll methods:   *two-finger edge 
Click methods:    *button-areas clickfinger 
Disable-w-typing: enabled
Accel profiles:   flat *adaptive
Rotation:         n/a

There is also some unknown mouse. I do not know what mouse is it, because the only mouse I use is a bluetooth mouse M720 Triathlon Mouse

Device:           MSFT0001:00 2808:0101 Mouse
Kernel:           /dev/input/event6
Group:            7
Seat:             seat0, default
Capabilities:     pointer 
Tap-to-click:     n/a
Tap-and-drag:     n/a
Tap drag lock:    n/a
Left-handed:      disabled
Nat.scrolling:    disabled
Middle emulation: n/a
Calibration:      n/a
Scroll methods:   *button
Click methods:    none
Disable-w-typing: n/a
Accel profiles:   flat *adaptive
Rotation:         n/a

Update 25-06-2022 Output from cat /var/log/syslog | grep touchpad looks ok.

Jun 25 09:58:04 red-wine /usr/libexec/gdm-x-session[1716]: (**) MSFT0001:00 2808:0101 Touchpad: Applying InputClass "libinput touchpad catchall"
Jun 25 09:58:04 red-wine /usr/libexec/gdm-x-session[1716]: (II) event6  - MSFT0001:00 2808:0101 Touchpad: device is a touchpad
Jun 25 09:58:04 red-wine /usr/libexec/gdm-x-session[1716]: (II) event6  - MSFT0001:00 2808:0101 Touchpad: device is a touchpad
Jun 25 10:06:01 red-wine /usr/libexec/gdm-x-session[1716]: (II) event6  - MSFT0001:00 2808:0101 Touchpad: device is a touchpad
Jun 25 10:07:53 red-wine /usr/libexec/gdm-x-session[1716]: (II) event6  - MSFT0001:00 2808:0101 Touchpad: device is a touchpad
Jun 25 10:21:27 red-wine /usr/libexec/gdm-x-session[1712]: (**) MSFT0001:00 2808:0101 Touchpad: Applying InputClass "touchpad catchall"
Jun 25 10:21:27 red-wine /usr/libexec/gdm-x-session[1712]: (II) event6  - MSFT0001:00 2808:0101 Touchpad: device is a touchpad
Jun 25 10:21:27 red-wine /usr/libexec/gdm-x-session[1712]: (II) event6  - MSFT0001:00 2808:0101 Touchpad: device is a touchpad
Jun 25 10:28:00 red-wine /usr/libexec/gdm-x-session[1712]: (II) event6  - MSFT0001:00 2808:0101 Touchpad: device is a touchpad
Jun 25 10:29:34 red-wine /usr/libexec/gdm-x-session[5312]: (**) MSFT0001:00 2808:0101 Touchpad: Applying InputClass "touchpad catchall"
Jun 25 10:29:34 red-wine /usr/libexec/gdm-x-session[5312]: (II) event6  - MSFT0001:00 2808:0101 Touchpad: device is a touchpad
Jun 25 10:29:34 red-wine /usr/libexec/gdm-x-session[5312]: (II) event6  - MSFT0001:00 2808:0101 Touchpad: device is a touchpad
Jun 25 10:29:52 red-wine /usr/libexec/gdm-x-session[6147]: (**) MSFT0001:00 2808:0101 Touchpad: Applying InputClass "touchpad catchall"
Jun 25 10:29:52 red-wine /usr/libexec/gdm-x-session[6147]: (II) event6  - MSFT0001:00 2808:0101 Touchpad: device is a touchpad
Jun 25 10:29:52 red-wine /usr/libexec/gdm-x-session[6147]: (II) event6  - MSFT0001:00 2808:0101 Touchpad: device is a touchpad
Jun 25 10:33:37 red-wine /usr/libexec/gdm-x-session[993]: (**) MSFT0001:00 2808:0101 Touchpad: Applying InputClass "touchpad catchall"
Jun 25 10:33:37 red-wine /usr/libexec/gdm-x-session[993]: (II) event6  - MSFT0001:00 2808:0101 Touchpad: device is a touchpad
Jun 25 10:33:37 red-wine /usr/libexec/gdm-x-session[993]: (II) event6  - MSFT0001:00 2808:0101 Touchpad: device is a touchpad
Jun 25 10:34:27 red-wine /usr/libexec/gdm-x-session[1769]: (**) MSFT0001:00 2808:0101 Touchpad: Applying InputClass "touchpad catchall"
Jun 25 10:34:27 red-wine /usr/libexec/gdm-x-session[1769]: (II) event6  - MSFT0001:00 2808:0101 Touchpad: device is a touchpad
Jun 25 10:34:27 red-wine /usr/libexec/gdm-x-session[1769]: (II) event6  - MSFT0001:00 2808:0101 Touchpad: device is a touchpad

does xinput at command line show it? if it does xinput enable <ID#> — pierrely, Jun 23 '22 at 05:49
Have you checked your function keys to make sure the touchpad is not disabled? — mchid, Jun 23 '22 at 07:41
@pierrely thanks for reply! I attached a xinput output to my question. Looks like touchpad are missing. — andrii_ufu, Jun 23 '22 at 13:10
You are on wayland. You need sudo libinput list-devices instead of xinput. grep "Device" for shorter output. Repost the output please — UnderTheHoud, Jun 23 '22 at 15:39
Hi @UnderTheHoud. Thank you for reply. I provided the information you asked. — andrii_ufu, Jun 23 '22 at 17:54
Also I observed that after reboot the touchpad button works on login screen. The trackpad still without response. But the buttons work properly. Buttons stop to work as soon as I login to the system. — andrii_ufu, Jun 23 '22 at 20:17
Do you have some errors in cat /var/log/syslog | grep touchpad ? Is the device enabled in Settings > Mouse&Touchpad > Touchpad? — UnderTheHoud, Jun 24 '22 at 11:36
experiment with Wayland on or off? https://linuxconfig.org/how-to-enable-disable-wayland-on-ubuntu-20-04-desktop — pierrely, Jun 25 '22 at 02:21
Nothing helped. There is no alarm in cat /var/log/syslog | grep touchpad.
I attached output to my question. Looks like the hardware is detected, but it does not work at all. No gestures, buttons or something like this. :( — andrii_ufu, Jun 25 '22 at 13:42
When I tried to test touchpad with evtest /dev/input/event6 it receives only button click events. When I tried to use gestures, no event are received. — andrii_ufu, Jun 25 '22 at 13:47
I saw this bug https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1970056 that seems to be related to your problem (also an ideapad 3). The touchpad worked with kernel 5.13.0-40-lowlatency and pci=nocrs in etc/default/grub. But had problems with kernel 5.14, 5.15, 5.17 (changing this parameter lead to boot problems)... The bug is not solved yet and very recent. I would suggest you to try a kernel 5.13 but read this carefully it might be helpful — UnderTheHoud, Jun 26 '22 at 17:40
@UnderTheHoud thanks for sharing this thread! Very helpfull indeed =) — andrii_ufu, Jun 27 '22 at 18:28
@UnderTheHoud I tried kernel 5.13.0-40-lowlatency with pci=nocrs. Touchpad still down and wifi desappear as well. So I rolled back to my previous kernel and remove pci=nocrs. Hope this bug will be fixed soon. — andrii_ufu, Jun 27 '22 at 19:04

Touchpad does not work on Lenovo Laptop

0 Answers0