Multifunction printer works fine but scanner is not detected

Asked Jul 19 '22 at 09:45

Active Jul 19 '22 at 09:45

Viewed 138 times

Ubuntu 20.04.04 LTS HP Laserjet Pro MFP M148dw

The printer part works fine but when using the native scanner app (Document Scanner / Simple Scan) it says it cannot detect the scanner. A trial version of another scanner app called Vuescan works ok but it leaves a big watermark on the page.

How can I find what is wrong with the native scanner app and get it to detect the scanner?

Thank you for helping.

asked Jul 19 '22 at 09:45

RobS

Do you have hplip installed? – ChanganAuto Jul 19 '22 at 10:22
2

Does this answer your question? How to install latest HPLIP on my Ubuntu to support my HP printer and/or scanner? – graham Jul 19 '22 at 11:33
Hi, yes I had installed hplip because several internet searches came up with this as a solution but in my case it didn't make any difference. – RobS Jul 20 '22 at 14:09
Hi, thanks for the tips.So, I had previous read about hplip and I tried to install it: the result was no change – RobS Jul 20 '22 at 15:26
Just now i tried the link : how to install latest hplip... followed all instructions and restarted computer and printer/scanner. but there was no change. the scanner app says can't detect scanner and says driver plug-in is required. i tired letting it do this but it failed. – RobS Jul 20 '22 at 15:32
Is there anuthing else i can try to find the problem? – RobS Jul 20 '22 at 15:33

Multifunction printer works fine but scanner is not detected

0 Answers0